The Wind Blew Them All Away… I was just browsing through the CRM SDK when I spotted a change that will affect you if you develop applications that connect to the CRM Online web services. The Discovery web service is used by applications to...

War At 33 1/3… Just before Christmas, I helped one of my customers sign up and purchase a small CRM Online development environment for their project starting in the new year. As I mentioned in a previous post , customer 30-day trials are not...

Bring The Noise… As I mentioned in a previous post , for the time being we will be running CRM Online on both the Windows Live (CTP) and the Office 365 (OSDP) administration, billing & provisioning platforms. If you are currently running...

Hi everyone! My name is Marco Amoedo and I am the new CRM Partner Technology Advisor in the UK. My role as part of the UK Dynamics Team is to evangelise and ensure the technical enablement of Microsoft Dynamics CRM partners. My colleague Simon has invited...

Who Stole The Soul… With the move to the new Microsoft Online Portal (MOP) administration, billing and provisioning platform, purchasing CRM Online (and Office 365) services has become much easier. We still have the same three payment options...

I Ain’t Mad At All… In my previous post I talked about CRM Online moving to the same administration, billing and provisioning platform used by Office 365. One of the many benefits is the ability for administrators to manage user accounts...

Aintnuttin Buttersong… Earlier this year we announced that Microsoft Dynamics CRM online would move from the CTP (Commerce Transaction Platform) administration, billing & provisioning platform to OSDP (Online Services Delivery Platform)...

Boom, Shake The Room… It has been all go here in the UK CRM Enterprise Sales team, so I haven’t had any time to post regularly. Today, one of my Banking solutions partners called me for some help with one of their deals. They have an important...

Get Down On It… Although I have posted several CRM code-samples on my blog, I don’t think of myself as a particularly expressive or creative developer. Sure, I can code a plug-in in VB (and more recently C#), or knock out the occasional...

22 Acacia Avenue… For a recent client demo, I needed to build a dashboard that would identify key accounts/contacts that hadn’t been contacted recently. Although all the activity data needed is in the CRM database, it’s not easy...

Secret Messages… Following on from my previous post ( Using Plug-Ins To Modify Views ), I developed a set of plug-ins to manage security at an account level in order to satisfy the requirements for one of my corporate banking clients. The scenario...

Let’s Get It Started… I just spotted this on the Citrix web site http://www.citrix.com/ready/partners/microsoft/products/microsoft-dynamics-crm-2011 . This posting is provided "AS IS" with no warranties, and confers no rights. ...

Rolling In The Deep… You may have heard that we recently released the latest version of the Customer Care Accelerator for Microsoft Dynamics CRM 2011 (CCA R2) on the Microsoft Dynamics Marketplace . CCA delivers contact centre functionality...

Left Outside Alone… Following on from my previous post Outlook 2003 Client Features , I was asked about the CRM 4.0 Client for Outlook and how this works with CRM 2011 Server. As you may know, Microsoft Dynamics CRM 4.0 for Outlook with Update...

Two Steps Behind… I’m not sure how I missed this first time around, but we have a special offer for CRM Online running at the moment. Not only do we have an introductory price of £22.75 per user, per month (available until June 31st...

Tiger Feet… A couple of weeks ago, one of my CRM 2011 prospects asked for details about which features are/aren’t available when using older versions of desktop software. Like many large enterprises their standard desktop is based on Windows...

I Wish… I realise it has been a while since I last posted, but I have been mega-busy working with some of the top UK financial services organisations and selling Microsoft Dynamics CRM 2011 into various divisions such as business banking, corporate...

Celebration… The wait is finally over. Microsoft Dynamics CRM Online is available today in 40 markets and 41 languages, for the introductory price of £22.75 per user, per month. You can sign up for your FREE 30-DAY TRIAL at http...

Diggin’ On James Brown… Last month I posted a sample solution which demonstrated how to use some of the capabilities of CRM 2011 (such as JScript libraries, global option sets and the new client-side object model) to develop re-usable...

Walk The Dinosaur… I just spotted that the on-premises RC (Release Candidate) has just been posted on the Microsoft Downloads web site. I shall be upgrading my Beta demo system as soon as I can. Microsoft Dynamics CRM 2011 Server Release...

I'm Still Standing... I can't believe it, but 5 years after I arrived on the blogsphere with my first post , announcing the general availability of Microsoft Dynamics CRM 3.0, I'm still here. Back then, I didn't expect to be working in the world of...

Bu2b… With the introduction of Option Sets in CRM 2011 (formerly known as picklists), it is now possible to create common drop-down lists across multiple entities and forms. On a recent project I had a specific requirement to build a solution...

Soul Vaccination… I try not to post off-topic stuff too often, but this is kind of related to my CRM demo laptop configuration so there is a link. As I mentioned in my earlier post I have made the move from Windows 7 to Windows Server 2008 R2...

Alien Water Kiss… “ United States Air Force European Command (USAFE) uses Task Management Tracker to align directorate; tool expands to over 60,000 users across 23 government organizations ”. All I can say is “blimey, that’s...

The Whisper… I just received a press release from Digiterre , one of our UK CRM partners, announcing they had won the best CRM provider in Buy-Side Technology magazine’s prestigious awards for leading technology providers in the investment...