Master of Puppets... This month has been pretty hectic, but today we have just made a number of important announcements at Convergence 2006 in Dallas, that I thought would be of interest: Hosted Microsoft CRM - We announced the release of Microsoft...

Gentle On My Mind... ...you wait ages and five come along at once. Ok, so we have just come to the end of the 10th Microsoft Convergence conference in Dallas and many of these webcast have been specificaly timed for release at this time. First off...

Cochise... When we launched Microsoft CRM 3.0 back in December 2005, we changed the way customers purchased licenses and moved to the standard Microsoft volume-license programs. This made it much easier to purchase licences through our worlwide network...

Operation Mindcrime... The CRM product team have been really busy producing tools, whitepaper and code-samples and making them available for download on microsoft.com. Here are the latest downloads posted in the last couple of weeks. Microsoft...

Ring Of Fire... I've been working with a number of our new CRM partners over the last couple of months, helping them to develop their own CRM pre-sales, demonstration capabilities. One of the more common problems they face is how to simulate the round...