All That Jazz... I have been reading the news articles from our Convergence 2007 conference in Copenhagen this week, when I spotted that we have improved our Support policy for our products. We have just brought our Dynamics product support policy...

Red Sector A... As you may know, I spend a little bit of time each week keeping up to date with what's going on in the rest of Microsoft outside of just CRM. Last week, at the Unified Communications Launch 2007 worldwide event in San Francisco, Bill...

The Analog Kid... I just had a question posted via the contact form on my blog from Chitrarasan Durai, who works at one of our partners. Unfortunately, I don't usually have the luxury of being able to spend time working on complex problems, so I thought...

Distant Early Warning... Following on from my previous post Current List of Microsoft Dynamics CRM 4.0 Posts (Part 1) , here are more links to recent CRM 4.0 articles: 12th October 2007 Titan: Workflow 13th October 2007 Using Pre...

Malignant Narcissism... During my weekly browse for new CRM-related content around the web, I saw this recorded webcast appear on the Microsoft on-demand webcast site. MSDN Webcast: MSDN geekSpeak: Custom Development on Microsoft Dynamics CRM with...

Keep Yourself Alive... I just heard that my good friends Iain McDonald (CRM Technical Lead) and Jibran Ali (CRM Support Specialist) from our Global Technical Support (GTSC) group will be attending the Convergence 2007 conference in Copenhagen next...

White Wedding... To make sure I didn't duplicate any information in my blog, I have been compiling a list of CRM 4.0 (formerly codenamed 'Titan') technical posts since the NDA (Non-Disclosure Agreement) was lifted on 1st October 2007. I figured that...

Papa's Got A Brand New Bag... Because CRM 3.0 was an Intranet only application, we could make certain assumption that users would have direct access to SQL server for a number of features including: "Reporting" - where users were navigated over...

Pity The Child... Thanks to everyone who sent me details about the Microsoft Virtual PC 2007 (VPC) image now available for download from the Microsoft Dynamics partner portal (PartnerSource). Just in case you don't subscribe to the blogs of Philip...

I Walk The Line... With CRM 3.0 we had a pretty robust model for building custom business logic extensions, known as callouts, which allowed developers to write C# or VB.NET code to handle pre-stage and post-stage events for platform operations such...

Two Minutes To Midnight... Another 2 minutes demo recorded by the CRM guru himself, Philip Richardson , available here . This posting is provided "AS IS" with no warranties, and confers no rights. Laughing Boy

Bend And Break... If you want to see what the new data import functionality looks like in CRM 4.0, Philip Richardson has recorded a 2 minute demo showing how this works and posted it to his blog here . This posting is provided "AS IS" with no warranties...

Sweet Talkin' Woman... I just spoke with Michael McClary from our DPE (Developer & Platform Evangelist) team, and he mentioned a 3-day developer training course he is running later this month for our CRM ISV partners. More details can be found...

Girls On Film... One of the biggest area of investments in CRM 4.0 is the complete re-design of the of event framework in order to improve the consistency and reliability of handling events through custom code. As part of this re-design, we have changed...

Bring Back That Leroy Brown... Although not a substitute for full master data management capabilities, the ability to perform rules-base duplicate record detection througout CRM 4.0 is a welcome addition to the array of new data management capabilities...

Forsaken... It is widely known that Microsoft Dynamics CRM 4.0 supports MUI (Multi-Lingual User Interface), but what does this mean in practice? Well for starters each CRM deployment will have a base language, which means if you are upgrading from...

Long Train Running... It's October 1st, which means the NDA gloves are off for Microsoft Dynamics CRM 4.0 (formerly known as Titan). There will be postings-galore from all the usual suspects over the coming weeks, but being in the UK, I get an 8 hour...