Bring Back That Leroy Brown...
Although not a substitute for full master data management capabilities, the ability to perform rules-base duplicate record detection througout CRM 4.0 is a welcome addition to the array of new data management capabilities built into the product.
The key facts about duplicate record detection are as follows:
This is an example of simple change which can yield dramatic improvements to the reliability of your customer data.
This posting is provided "AS IS" with no warranties, and confers no rights.
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White Wedding... To make sure I didn't duplicate any information in my blog, I have been compiling a