Get The Funk Out… I just spotted this press release posted today on the Microsoft news centre - Microsoft Releases Technical Preview of Next Generation of Microsoft Dynamics CRM . “ Microsoft Corp. today announced the Community Technical Preview...

I Can’t Get No Satisfaction… In early 2009, Crimson Consulting undertook survey of users of Microsoft Dynamics CRM and Salesforce.com. The goal was to identify the tasks most important to them, as a guide to the functionality desired in a CRM solution...

Right By Your Side… For those of you who like nothing more than diving into Visual Studio and writing custom workflow activities for CRM, you will enjoy this 25 minute video, which was posted to our Channel 9 developer site a couple of weeks ago. Steve...

Something About You… For many years, there has been some confusion around where Microsoft Dynamics CRM and Microsoft SharePoint should be positioned. Since we started talking about xRM (or extended CRM), this confusion has increased. Well...

Running In The Family… There are several good whitepapers available focusing on Microsoft Dynamics CRM as a solution development framework (xRM), but none of them quite met the requirement I had for a document that I could give to enterprise...

All Over The World… I don’t know about you, but I have always struggled with our dashboard story in CRM 4.0. It’s not that we don’t have plenty of dashboard capabilities, with solutions such as the Analytics Accelerator that...