Microsoft Dynamics CRM UK Blog

CRM news and views from Simon Hutson

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  • Blog Post: CRM Pre-Sales “Top Tips” Part 1 - Demo Data

    My Forbidden Lover… It’s approaching the end of another year, and now’s the time I start to sort through a bunch of stuff that has been at the bottom of my “To Do” list pretty much all year. I’ve been trying to get round to writing a series of articles about “best...
  • Blog Post: Microsoft Dynamics CRM Windows 8 Concept Demo

    Festival De Ritmo… A couple of months ago I saw a Windows 8 “CRM for Sales” concept demo produced by Reuben Krippner from the CRM product marketing team. Although it was just a standalone UI demo, it provided a good insight into where the CRM product engineering team were going...
  • Blog Post: Building A CRM Demo For Financial Services (Part 2)

    Good Vibrations… Following on from my previous post Building A CRM Demo For Financial Services (Part 1) , I thought I’d spend a bit of time looking at a specific piece of functionality related to customer on-boarding. Whether it be for retail banking, wholesale banking or wealth management...
  • Blog Post: Building A CRM Demo For Financial Services (Part 1)

    Bring Him Home… For more than 6 years I have been selling Microsoft Dynamics CRM to a wide spectrum of customers in the financial services industry, and a significant part of my pre-sales role involves building and delivering demonstrations of our software to a variety of audiences, from senior...
  • Blog Post: My New Demo Laptop

    Some Kind Of Wonderful… I have just taken delivery of a brand new laptop to replace my 18-month old Dell Latitude E6500 , and I am now the proud owner of an HP EliteBook 8540w with the following specifications: Intel i7-720QM Processor (Quad-Core, 1.60 GHz, 6 MB L3 cache) 16GB 1333MHz...
  • Blog Post: Customer Care Accelerator Demo Tools

    Turn To Stone… Before we all get carried away with the nice, new, shiny thing that is Microsoft Dynamics CRM 2011, spare a thought for CRM 4.0 and in particular, the Customer Care Accelerator (CCA). If you are looking to achieve contact centre efficiencies, but are unsure of what CCA could...
  • Blog Post: Industry Demos For CRM 4.0

    Red Barchetta… I thought you might be interested to know that we have just released new industry-specific demos, built using Microsoft Virtual PC technology. These demos are not accelerators, partner or ISV products however, their development has been funded by the CRM product team and are...
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