Microsoft Dynamics CRM UK Blog

CRM news and views from Simon Hutson

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  • Blog Post: Microsoft Dynamics Convergence 2014 Atlanta

    My Feet Keep Dancing… Just a quick post to let you know that you are able to register for “Virtual Convergence” and access recordings of all the Microsoft Dynamics Sessions free of charge, here - http://www.microsoft.com/dynamics/convergence/atlanta14 There are many CRM related...
  • Blog Post: CRM 2013 Global Premier Event

    Gimmie One of Those… On November 4th 2013 at 5pm (GMT), we are hosting an hour long, virtual Global Premiere Event, live from Barcelona! Join us to hear amazing stories from companies who are creating compelling customer experiences and using Microsoft Dynamics CRM to help bring those experiences...
  • Blog Post: How Far Can You Take xRM?

    Bonafide Funk… If you were wondering how you could use Microsoft Dynamics CRM for replacing large numbers of different apps (everything from Microsoft Access through to custom-built web applications), then this webinar is for you. The Welsh Government faced a significant challenge, needing...
  • Blog Post: Just How Big Is MarketingPilot?

    Didjital Vibrations… To paraphrase the late, great Douglas Adams from his book Hitchhiker’s Guide to the Galaxy “ MarketingPilot ,” it says, “is big. Really big. You just won’t believe how vastly, hugely, mindbogglingly big it is. I mean, you may think it’s...
  • Blog Post: Thoughts on Convergence 2013

    634-5789… Although I wasn’t able to be there in-person, all the sessions from this year’s Convergence conference in New Orleans were streamed live, enabling me to participate virtually. If you want to participate, you can access all the session recordings by signing up here . I...
  • Blog Post: CRM 2011 Online Is Here

    Celebration… The wait is finally over. Microsoft Dynamics CRM Online is available today in 40 markets and 41 languages, for the introductory price of £22.75 per user, per month. You can sign up for your FREE 30-DAY TRIAL at http://crm.dynamics.com. Also, we are hosting a global...
  • Blog Post: CRM 2011 Technical Training Online

    Screaming In Digital… For those of you lucky enough to have access to the Microsoft Partner Network portal, you can now access 10 new technical training courses, totalling more than 15 hours of recorded video. This training is recommended for anyone who plans to implement, use, maintain, consult...
  • Blog Post: CRM 2011 Videos On Channel 9 (Part 4)

    Your Time Has Come… Here are the next couple of CRM 2011 videos from the product engineering team in Redmond. CRM 2011 Developer Overview with Andrew Bybee: CRM 2011 User Experience with Rich Dickinson: You can find links to the previously released videos here: CRM 2011...
  • Blog Post: CRM 2011 Videos On Channel 9 (Part 3)

    Sideshow… I can’t believe that CRM 2011 beta was released just one month ago, because the amount of public content that is now available is growing at a tremendous rate. I remember when when we release both CRM 3.0 and CRM 4.0, it took quite a while for the community (customers, partners...
  • Blog Post: CRM 2011 Videos On Channel 9 (Part 2)

    Pick Up The Bones… Following on from my previous post , we have posted some more short video interviews with members of the CRM product engineering group for your viewing pleasure. CRM 2011 Workflows and Process Center with Steve Kaplan: CRM 2011 Outlook Client with Tripp Parker: ...
  • Blog Post: Microsoft Dynamics CRM In Retail Banking

    Big Wheels… Sorry for the last minute notice of this session, I’ve been meaning to post the details for the last couple of weeks. Max Fatouretchi (Microsoft Dynamics industry manager for the financial services sector) is running a 1 hour Live Meeting tomorrow at 15:00 BST (07:00 PST)...
  • Blog Post: CRM 2011 Videos On Channel 9

    Pessi-Mystic… With the release of a new product beta comes the inevitable clamour for new information that can help shorten the learning process. Here are the latest videos that have been posted to Channel 9, the Microsoft developer video website. CRM 2011 UX with Michael McCormack: ...
  • Blog Post: Latest “CRM At A Glance” Numbers

    Move On Up… As announced by Stephen Elop during the opening keynote at the Microsoft Worldwide Partner Conference (at approx 3 hours, 12 minutes), Microsoft Dynamics CRM now has more than 23,000 customers with over 1.4 million users. This posting is provided "AS IS" with no warranties...
  • Blog Post: Unscripted Humour Outbreak In WPC Keynote Shock..!!

    Mambo No. 5… I was watching a recording of yesterday’s opening keynote from the Microsoft Worldwide Partner Conference, when Richard Riley (an ex-colleague from my PTS days here at Microsoft UK) made an impromptu show of support for the English football team, right in the middle of a...
  • Blog Post: Introduction To The Customer Care Accelerator (CCA)

    Carwash… A couple of months ago, we released a new add-on for CRM 4.0 called the Customer Care Accelerator (CCA). Although new to those of us in the world of CRM, CCA has been around since 2005. The Customer Care Framework (CCF) was originally developed by Microsoft Consulting Services to address...
  • Blog Post: Video: Dashboards Made Easy With Reporting Services

    Your Love Is Like A See-Saw… Last month I posted an article showing how to create dashboards using the charting capabilities that are available with SQL Server 2008 Reporting Services. I promised that I would record a “How To” screencast, with instructions for building your own dashboards, which I...
  • Blog Post: CRM “5” Workflow On Channel 9

    Right By Your Side… For those of you who like nothing more than diving into Visual Studio and writing custom workflow activities for CRM, you will enjoy this 25 minute video, which was posted to our Channel 9 developer site a couple of weeks ago. Steve Kaplan (Programme Manager), Gonzalo Ruiz (Developer...
  • Blog Post: What's New In CRM "5" (Slight Return)

    Naomi's Solar Pumpkin… It has been a full year since we got our first glimpse of CRM "5" (the catchy codename for the next version of Microsoft Dynamics CRM) at the Microsoft Professional Developer Conference (PDC) 2008, and a lot has changed since then. Last week at PDC 2009 , Andrew Bybee , Nikhil...
  • Blog Post: Why ISVs Should Build On Microsoft Dynamics

    High Landrons… Having just posted details about the Microsoft BizSpark programme for start-up ISVs, I received an email from John O’Donnell (US Dynamics ISV team) to tell me about a series of webinars running between Monday 7th and Friday 11th December. These sessions are designed to help ISVs understand...
  • Blog Post: SharePoint 2010 Training Available

    Don’t Wake The Lion… As a follow-up to my previous post regarding SharePoint 2010, I just saw that we published more than 20 modules of free-to-access webcasts regarding SharePoint & Office development here: Office 2010 Workshop SharePoint 2010 Developer Enjoy. This posting is provided...
  • Blog Post: SharePoint 2010 Information Now Public

    Sláinte Mhath… We took the NDA off SharePoint Server 2010 at the SharePoint Conference 2009 this week. There are some great new capabilities, but my personal favourites are: SQL Server PowerPivot for Excel and SharePoint – Formerly codenamed “Gemini”, this is a powerful new in memory database...
  • Blog Post: CRM Developer Futures

    Rockaria... I was browsing through the latest recorded content available on Channel9 (the Microsoft community site for developers) and came across the following recorded web-casts. CRM "5": Chatting with the platform team CRM "5": Deploying Line-Of-Business Solutions If you are an ISV...
  • Blog Post: CRM 4.0 Videos on Channel9

    The Trooper... Just in case you hadn't see the other CRM blogs, there are 4 video interviews on http://channel9.msdn.com/ recorded by members of the CRM engineering team, showing various CRM 4.0 features: CRM 4.0 Overview with Phil Richardson CRM 4.0 Deep Dive with Phil Richardson CRM...
  • Blog Post: Microsoft Dynamics CRM 4.0 & Unified Communications

    Red Sector A... As you may know, I spend a little bit of time each week keeping up to date with what's going on in the rest of Microsoft outside of just CRM. Last week, at the Unified Communications Launch 2007 worldwide event in San Francisco, Bill Gates and Jeff Raikes launched our next generation...
  • Blog Post: Webcast: Custom Development on Microsoft Dynamics CRM

    Malignant Narcissism... During my weekly browse for new CRM-related content around the web, I saw this recorded webcast appear on the Microsoft on-demand webcast site. MSDN Webcast: MSDN geekSpeak: Custom Development on Microsoft Dynamics CRM with Aaron Elder (Level 200) MSDN geekSpeak is a...
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