Microsoft Dynamics CRM UK Blog

CRM news and views from Simon Hutson

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  • Blog Post: Are You Satisfied With CRM?

    I Can’t Get No Satisfaction… In early 2009, Crimson Consulting undertook survey of users of Microsoft Dynamics CRM and Salesforce.com. The goal was to identify the tasks most important to them, as a guide to the functionality desired in a CRM solution, and to assess their satisfaction with how well...
  • Blog Post: Positioning xRM And SharePoint

    Something About You… For many years, there has been some confusion around where Microsoft Dynamics CRM and Microsoft SharePoint should be positioned. Since we started talking about xRM (or extended CRM), this confusion has increased. Well, this morning a new whitepaper dropped into my inbox...
  • Blog Post: CRM As A Solution Development Framework Whitepaper

    Running In The Family… There are several good whitepapers available focusing on Microsoft Dynamics CRM as a solution development framework (xRM), but none of them quite met the requirement I had for a document that I could give to enterprise architects with no prior experience of the product...
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