Popup are shown cut-off if the CRM window is maximised and the popup is near the edge of the window.


This was resolved in the following Updates for Internet Explorer 8

To fix this issue install the update by going to Windows Update:

Windows Update is included in Control Panel.

Click the Start button, click All Programs, and then click Windows Update.

Once you have installed the update, reboot the machine. The change is behind a Feature-control-key, which means, that you have to set an additional registry-key in order to enable the fixed functionality:

On the Client machine, log on with a user with local admin privileges. Browse to the below registry path:

HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\FeatureControl
Create a new Key, and name it as follows:
Within this key, point to New , and then click DWORD Value
Type iexplore.exe for the name of the key
Right-click iexplore.exe , click Modify and then type 1 in the Value data field

After setting this registry-key the behaviour is changed and the text does no more go out of the monitor.

Jibran Ali
CRM Support Escalation Engineer
CRM Supports UK Team