Popup are shown cut-off if the CRM window is maximised and the popup is near the edge of the window.
This was resolved in the following Updates for Internet Explorer 8 http://support.microsoft.com/kb/974455
To fix this issue install the update by going to Windows Update:
Windows Update is included in Control Panel.
Click the Start button, click All Programs, and then click Windows Update.
Once you have installed the update, reboot the machine. The change is behind a Feature-control-key, which means, that you have to set an additional registry-key in order to enable the fixed functionality:
On the Client machine, log on with a user with local admin privileges. Browse to the below registry path:
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\FeatureControl Create a new Key, and name it as follows: FEATURE_FORCE_POPUPS_ONTO_MONITOR_KB974537 Within this key, point to New , and then click DWORD Value Type iexplore.exe for the name of the key Right-click iexplore.exe , click Modify and then type 1 in the Value data field
After setting this registry-key the behaviour is changed and the text does no more go out of the monitor.
Regards Jibran Ali CRM Support Escalation Engineer CRM Supports UK Team