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  • Blog Post: Identify and kill SQL processes causing CPU shortage

    There might be cases in which the SQL processes running against the MSCRM database, start using all available CPU resources causing bad performance and downtimes. Using the following script it is easy to identify which processes are running in the SQL instance and, take reactive actions. -- THIS SCRIPT...
  • Blog Post: Compare XML Customization files tool

    Users often wonder how to compare XML customization files. XML compare tools we can see are not specially targeted to compare our CRM XML Customization file. We now have a special tool to do this which can be downloaded from Here You can easily compare your customizations against the out of the...
  • Blog Post: Standard Rate of VAT for Microsoft Dynamics Customers

    In November 2008 the Chancellor stated that the standard rate of UK VAT will drop from 17.5% to 15% on 1st December 2008, until end of Year 2009. The guidance documentation for partners and customers is now up and live and up on our public facing website. The standard rate of VAT will affect...
  • Blog Post: Support for Microsoft Dynamics CRM 4.0 on Windows Server 2008

    Microsoft Dynamics CRM 4.0 is compatible with Windows Server 2008 based computers, however there are some known issues at this stage. We have published a Knowledge Base article that detail all the issues, including any workarounds that might be available. This article can be accessed here or by searching...
  • Blog Post: All you need to know about SQL Server build numbers:

    If you are using the SQL Server database option with any of the Microsoft Dynamics products you will know that the SQL Server engine is a critical component of the overall Dynamics solution. Many of the issues we work on can be traced back to the behaviour of SQL Server rather than anything specific...
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