The Open University (OU)—which specialises in distance learning—is the biggest university in the United Kingdom (U.K.). It needed to reduce costs and improve communication among its 5,000 office-based academic and administrative staff, giving them access to features such as instant messaging and presence awareness. The OU is deploying Microsoft Lync 2010, which will save the university around £2 million over the next five years, as well as substantially cutting travel and subsistence costs.

To learn more about how The OU embraced Lync 2010 to reduce costs and improve communication, download/view the full case study below.