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The University of Bolton has been providing companies with help and support for more than 50 years. In 2007 the Business Support and Development Unit (BSDU) was formed offering a unique brand of bespoke programmes for companies. The University is unrelenting in its desire to stay abreast of commercial...

Because of the competitive nature of student recruitment these days it seems that a lot of colleges are developing vastly improved strategies to recruit the "right" sort of student. SRM (Student Relationship Management) combined with the correct CRM technology package is one of the major strategies...

This week we hosted 35 College Principals, Vice Principals and Senior Managers at the Microsoft Campus in Reading for a day showing both our technology and solutions and that of our partners. From our perspective, it was a successful day – demonstrating how Microsoft solutions can help Further Education...

One of our partners, Focus on Business, are hosting a morning seminar entitled “MS Dynamics CRM in FE - How it Addresses The New Economic Landscape” on Friday 20th February at our London offices in Victoria Street. It’s a seminar designed to demonstrate how our Dynamics CRM is helping colleges to achieve...

There appears to be at least 3 language systems in use in the UK: There’s the language that students speak - U KNW TH WY THT EVRYTHNG HS 2 BE WRTTN IN SHRTR WRDS ( Special thanks to Madhouse for the brilliant web translator ) There’s the language that almost everybody else speaks – like the English written...

I’ve had a note from Charlotte Holder at Morse about an event that they are running on 2nd December in London, for FE college senior management teams. Depending on your role, this may not be of immediate interest to you, but you may want to pass the details onto a colleague. Charlotte writes: We would...

Waterstons , one of our education partners is hosting a free event with us and Durham Business School in Durham on the afternoon of the 6 August . The event starts at 12:00, and the agenda covers: Introduction Dominic Watts from Microsoft opens the afternoon’s events IT Strategy: Durham Business School...

Colleges are having to adapt to changes in the way workforce training is funded by the Govern ment, to ensure that they get certified in the Training Quality Standard (TQS) . The TQS will have a major impact on colleges, as you could be in direct competition for funding with private sector training organisations...

A few weeks ago I extended the invitation to the launch of Microsoft Dynamics CRM 4.0, which is in Reading tomorrow. Now, news reaches me of the follow-on event, with specific content from and for Public Sector organisations, from health, government and education. This is event is designed to introduce...

I've noticed how the use of CRM (Customer Relationship Management) systems have been growing rapidly in education. I have traditionally thought about "students" rather than "customers", but the changes that have happened in the FE sector over the last few years, and an increasing focus on business customers...

A perennial issue for colleges and universities is attracting, and retaining, students. There is a trend for students to act like consumers, and be more demanding of institutions, and more critical of services that they receive. And let's face it, that trend is only going to grow! Perhaps that's just...