When it comes to citizens and e-access to government services, the aspiration is to deliver a cohesive multi-channel experience. What do I mean? Well, just as private sector businesses do not expect their customers to deal separately with finance, logistics...

Did you know that 78% of IT spend in the Public Sector goes on services ? We all tend to focus on the hardware (8%) and the software (5%). Important though both these elements are to an overall IT solution, getting the right quality of professional services...

Microsoft Dynamics CRM 4.0 was launched in January this year and on Friday, March 7th 2008 we are holding a Public Sector-specific launch event at our offices in Reading from 10am until 2pm. The latest features, such as simplified workflow and real...

One of the most memorable one-liners from Fawlty Towers is Basil’s observation that if Sybil were to appear on Mastermind her specialist subject would be ‘ stating the bleeding obvious ’ (excuse the mild expletive!). That is exactly how I felt when...

Unified Communications is definitely one of the IT buzzwords this year. In fact, according to Gartner , it's one of the six mega-trends that will emerge in technology this year and, according to their research, the hyperconnected enterprise is the way...

Last year, we hosted a series of events called "Exchange on Tour", which focused on Exchange 2007, and our other communications tools, such as Office Communications Server, Live Meeting - all of which are designed to support a single unified...

The next Microsoft Digital Town Hall Forum will be held at Microsoft’s London office on Friday March 7th The Digital Town Hall event is your chance to find out about the latest developments across a range of Microsoft technologies and to hear about...

Imagine. You're designing a laptop specifically for use in education . How robust can you make a £490 laptop? Is this robust enough? The engineers at RM took theirs into the car park, and then drove cars over one, to see how much abuse it could survive...

Well done! According to the Audit Commission's latest Comprehensive Performance Assessment (CPA) star-ratings of local authorities the majority of Councils are ‘improving well’ or ‘improving strongly.’ Reading the BBC's web coverage , which although...

Fans of the Radio 4 comedy 'I'm Sorry I Haven't A Clue' will be very familiar with the arcane rules of the panel game called 'Mornington Crescent'. To attempt to explain the rules here would take far too long so do read the brief synopsis here . Anyway...

If you attended last month’s Live Meeting, I hope you enjoyed it and I'm sure you join me in extending many thanks to Bill Orme for his informative presentation. This month's session will be on Virtualisation - currently a hot topic here at Microsoft...

One of the major benefits of the late 20th century IT revolution was always meant to be the paperless office. However, as we all observed at the time, the explosion of personal computers in virtually every work environment meant the paper mountain seemed...