The acceleration in the use of unified communications in the enterprise hits home when I look round the office here at Microsoft in Reading. There is not a desktop phone in sight. Most people now communicate using Microsoft Lync from their PC for the majority of their telephone, online conferencing, collaboration and corporate instant-message requirements.
The implementation of unified communications (UC) across public sector organisations is also happening rapidly and delivering substantial cost-savings and efficiency improvements for the organisations that have implemented UC solutions from Microsoft and our partners:
In the increasingly connected world where everyone has multiple devices to help keep in touch and in control of their information – PC, smartphone, tablet – maybe it is just possible that one device less will be required as unified communications solutions increasingly supplant the need for the traditional and costly PABX and accompanying desktop phone.
Posted by Ian