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The Microsoft UK Government Blog
News and views from the Microsoft UK Government Team

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  • Blog Post: Why the Scottish Government is turning to tablets to get more done

    Mobile working in a flexible, collaborative environment is the future of public sector productivity – and the Scottish Government is looking to lead the way. Like all public sector organisations, the Scottish Government needed to find ways to reduce costs while improving services – mobile...
  • Blog Post: London Council Uses Private Cloud to Cut Costs and Support Flexible Working

    Driving down costs and increasing efficiencies are challenges shared by all local authorities in the UK. Newham Council is transforming its work style and making efficiency savings through the Microsoft private cloud, using the new features in the Windows Server 2012 operating system and Microsoft System...
  • Blog Post: Tube Lines empowers staff with mobile computing, improves service

    First responder teams at Tube Lines work all day, every day, to ensure safe and timely travel on the London Underground. Tube Lines is re-architecting an iPad app to run as a touch-enabled app on Windows 8 tablets. With emergency data at their fingertips, responders work faster to protect passengers...
  • Blog Post: Public Sector case studies for Budget day

    Well, the 2013 budget has finished and while the dust is settling on the key points from the Chancellor's speech, We've compiled some great case studies from the UK public sector to share with you which demonstrate excellent examples of cost saving... How to save money and... ...reduce carbon footprint...
  • Blog Post: The Electoral Commission improves data accuracy and customer service with CRM

    Here is a great case study for anyone thinking of improving data accuracy, cutting admin and improving customer relations... The Electoral Commission is a body set up by the United Kingdom (U.K.) parliament to regulate party finance and set election standards. To improve decision making through more...
  • Blog Post: Day two at ukgovcamp 2012

    We’ve been attending UK GovCamp , an ‘unconference’ that aims to bring together public sector professionals to discuss best practice use of technology. The event lasts 2 days, read our day one wrap-up post to see what happened yesterday. As with yesterday and in the true ‘unconferencing’...
  • Blog Post: Govcamp 2012 preview

    With just over a week to go until Govcamp2012, we’re taking a quick look at what we can look forward to on 20 th and 21 st January! UKGovcamp is all about people making the time to talk, listen and think about how digital changes the way the UK government works. Conversations around this...
  • Blog Post: Get Online @ Home – benefits for local government

    In the UK there are still 8.4 million people who have yet to use the Internet and 5% of schoolchildren do not have access to a PC at home to assist with their education and learning. As initiatives go, ones which provide computers for as little as £99, are winners. That is exactly what the Get...
  • Blog Post: Smarter Government – Cut costs and improve service – Local Government workshop on December 5th

    At times, the pressure on local authorities to cut costs and maintain front-line service capability can seem to be a nigh-on impossible circle to square. It would be too simplistic to say that better use of ICT is the answer but it can be a significant contributor to eliminating back-office cost duplication...
  • Blog Post: Operational Efficiency - Councils Save £2.6 Million over Four Years with New Customer Contact Platform

    Chorley Council in north-west England is one of three local authorities that have embarked on a radical project to transform service delivery to residents and businesses. Chorley is replacing its existing customer services management software with the Asidua Customer Contact Platform (CCP), which is...
  • Blog Post: Smarter Government – The Hybrid Organisation in Practice (FREE Whitepaper)

    In 2010, Microsoft launched the concept of the Hybrid Organisation . Working with experts from the fields of social change, workplace design, economics, technology and public sector development, Microsoft identified several characteristics of businesses and organisations that are best placed to thrive...
  • Blog Post: Cloud Computing – Red Cross (Sweden) Improves Communication and Collaboration in the Cloud

    One of the aspirations articulated in the Government ICT strategy is that “Government will work with countries across the world to learn from, share and reuse the best solutions and standards”. This reminds me that I did intend to post more worldwide customer examples of innovative and efficient...
  • Blog Post: Saving money by saving power - how Microsoft IT rolled out desktop power management

    You may be interested to read how we've rolled out power saving settings within Microsoft (and if you think your colleagues are hard to please with technology, imagine what it's like providing IT services for 100,000+ IT geeks). Our IT team at Microsoft have recently implemented a worldwide power management...
  • Blog Post: Operational Efficiency: Only 13% of citizen contact is currently online

    “In an age when 96% of all 25-34 years olds are internet users, just 13% of our contact with citizens is currently carried out online. We have to start looking at ways we can improve the way we communicate with citizens. But, we also need to do it in a more cost-effective way than has been tried...
  • Blog Post: Government Department Helps Ensure Safety of Vulnerable Groups with Case Load System

    The Department for Children, Schools and Families (DCSF) is responsible for protecting children, young people and vulnerable adults through vetting and barring those working with them. The vetting and barring takes place under three separate schemes so DCSF were running three separate IT systems, which...
  • Blog Post: National Offenders Management Service saves at least £5K per employee with secure remote working solution

    When new restrictions on the removal of laptops from the workplace were imposed after the spate of highly publicised Government data breaches, staff at the National Offenders Management Service (NOMS) started to avoid working remotely. This lead to a decline in the quality of service they provided and...
  • Blog Post: Live Meeting: Windows Server 2008 for the Public Sector - Tuesday June 3rd 10:00-11:00

    Our next Live Meeting is on the topic of Windows Server 2008 for the Public Sector , taking place on Tuesday June 3rd 2008 from 10:00 – 11:00 . The major new functionality and capability in Windows Server 2008 that can help you to increase the reliability and flexibility of your server infrastructure...
  • Blog Post: Government efficiency – Do the math

    According to the Treasury press statement on Monday this week, the Treasury Secretary, Yvette Cooper, has demanded that government needs to have a ‘better bang for our bucks’. I could be concerned that a Treasury Secretary does not appear to comprehend which currency we are using but instead I shall...
  • Blog Post: Wakefield Council saves over £4m while cutting carbon emissions

    Saving money and being 'green' are issues at the top of most government department's agendas and Wakefield Metropolitan District Council has achieved both these things while also providing more flexible working and improved working environments, and enabling better collaboration. Wakefield's WorkSmart...
  • Blog Post: East Lothian Council's benefits reporting revolutionised

    Recently we published a case study on software as a service (SaaS) for benefits reporting at East Lothian Council . You can read the full story here but the gist of it is that they have saved 30 person days a year with the new service, are delivering DWP (Department of Work and Pensions) reports 6 months...
  • Blog Post: Thick or Thin?

    I've "borrowed" this posting from my colleague Ray Fleming and his UK Schools Blog - as I think it could be of interest to local authorities and possibly others in the government sector also. As he explains this isn't for everybody - it's a technical guide, written primarily for IT staff - but we...
  • Blog Post: Child Online Safety - how Warwickshire upgraded their services

    Internet security is high on Local Authority agendas, especially highlighted since the government launched a major e-safety initiative designed to protect children online in 2006. Following enhanced government guidance to all local authorities in 2006, Warwickshire County Council decided that they...
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