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The Microsoft UK Government Blog
News and views from the Microsoft UK Government Team

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  • Blog Post: 'Digital by Default' - Microsoft Dynamics CRM event for Central Government - 3rd May

    Please join us at our Digital by Default' Central Government event taking place on 3 May at our London Victoria offices. Rural Payments Agency will talk about their experience and benefits of using Dynamics CRM. Two of our SME partners will be presenting their tailored solutions built on the Dynamics...
  • Blog Post: City of London improves customer satisfaction while sharing best practise with the SLG

    The City of London is an ancient organisation using modern technology to deliver services to a large and complex range of constituents that includes local residents, visitors, small businesses, international corporations, embassies, and over 300,000 daily commuters. Previously, the city had no unified...
  • Blog Post: The Electoral Commission improves data accuracy and customer service with CRM

    Here is a great case study for anyone thinking of improving data accuracy, cutting admin and improving customer relations... The Electoral Commission is a body set up by the United Kingdom (U.K.) parliament to regulate party finance and set election standards. To improve decision making through more...
  • Blog Post: Council boosts collaboration and customer service with business management software

    Plymouth City Council is facing a big social challenge - a 16-year life expectancy gap between the east and west of the city. Addressing this issue requires all services - including social and health care, policing, and housing - to work closely together. To achieve this, the council needs to update...
  • Blog Post: Well on the way to Cloud

    Half of respondents to the latest research into public sector and the Cloud feel positive towards using public cloud services for their organisation. Indeed, a majority of respondents to UKAuthority’s ‘G-Cloud, CloudStore & the future of public sector ICT’, identified Cloud benefits...
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