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The Microsoft UK Government Blog
News and views from the Microsoft UK Government Team

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  • Blog Post: How did West Yorkshire Fire and Rescue increase productivity by 35% after five minutes of training?

    Check your pocket. You’ve got a smartphone, right? It handles e-mail and texts and photos and instant messages -- and it just happens to also send and receive phone calls. Now look at your desk. You’ve got a phone there, right? Does it handle instant messages? Does it handle video chats...
  • Blog Post: The call that’s going to save the Scottish Borders Council £1 million

    Cutting a £1 million from an organisation’s budget over the course of three years is no mean feat. Those kinds of savings usually come with a hefty cost – fewer staff, shuttered programs, lost resources, etc. But sometimes it can come from replacing an old, inefficient system –...
  • Blog Post: Foreign and Commonwealth Office Services launches PSN360

    Foreign and Commonwealth Office Services (FCOS) has just announced a set of secure services delivered over the Government Secure Internet (GSI) or Public Services Network (PSN), based on Microsoft’s technology – Microsoft Office, Exchange, SharePoint, Dynamics CRM and Lync – available...
  • Blog Post: Social Tools in the Workplace

    Microsoft research released on 27th May reports that almost half of employees believe that social tools used in the workplace aid their productivity but interestingly, more than 30 percent of companies underestimate the value of these tools and therefore place restrictions upon their use by employees...
  • Blog Post: City Council makes significant savings replacing existing system with unified communications

    Faced with the challenge of funding cuts, rising customer expectations, and having to move premises, Leicester City Council embarked on a business transformation strategy. It needed to take control of its data, enhance customer experience, and modernise its infrastructure to support flexible, collaborative...
  • Blog Post: A Titanic Lync Up

    Guest blog post from Steve James from Kent County Council. Originally posted on the UK Schools Blog . The 100 th anniversary of the Titanic disaster was a great opportunity to create some learning experiences. The H2L team in Kent had the ideas and the material and had previously used Flashmeeting...
  • Blog Post: North Wales Police deploy Lync to save lives

    Through the use of Unified Communications and Microsoft Lync, North Wales Police has been able to dramatically improve their ability to respond to critical incidents and support their local communities. It's also led to a minor revolution in their ways of communicating with other the emergency services...
  • Blog Post: The Shared Learning Group is now in the Clouds

    The SLG (Shared Learning Group) consists of 3 London Boroughs, 3 city councils, 2 county councils, 2 Metropolitan Councils and an independent state government all working in collaboration with Microsoft to share best practice and knowledge. Members seek to improve citizen experiences of councils through...
  • Blog Post: Channel Shift in Public Services: Have we reached the tipping point?

    According to the latest data available from SOCITM, two-thirds of customer contacts with local authorities are now online. This means that 400 million+ of customer contacts received by English local authorities each year are now coming in through online and digital channels. Reducing the cost per...
  • Blog Post: First, Best and Secure - taking security seriously

    As CIO for Microsoft UK, Annemarie Duffy, not only has to kit out over three and a half thousand workers with the technology to be able to work anywhere, anytime, but also ensure that vital corporate systems are secured - always, and without exception. As one of "the most attempted hack" companies in...
  • Blog Post: Unified Communications: Demise of the Desktop Phone

    The acceleration in the use of unified communications in the enterprise hits home when I look round the office here at Microsoft in Reading. There is not a desktop phone in sight. Most people now communicate using Microsoft Lync from their PC for the majority of their telephone, online conferencing,...
  • Blog Post: Free online meeting and demo of Office 365 for UK charities

    If you work in one of the many marvellous charities spread throughout the UK, you might be looking into ways of communicating effectively. Great communication to the public is something so essential for charities but how is your communication within your organisation? Is there room for improvement...
  • Blog Post: Deploy and use Office 365

    You can help your team to be more productive than ever before with Office 365. While getting users up and running on Office 365 is simple and straightforward, these resources below are available to help. Sign in to Office 365 at any time and double-check your custom deployment plan to make sure you have...
  • Blog Post: Cloud computing - Delivering the right services to the right users

    In previous posts we have covered how cloud enables organisations to segment users, roles and workloads and to place these in the most appropriate place. Highlight secure workloads can be run on a customers own datacentre, shared services can be consumed from service providers (from a private cloud)...
  • Blog Post: Operational Efficiency – West Yorkshire Fire & Rescue sees 35% productivity gain with unified communications

    Work is an activity, not a location. This is the vision that West Yorkshire Fire and Rescue Service applied to consolidate multiple communications platforms and provide employees with a Microsoft Lync 2010 solution which contributes directly to a reduction in mobile phone and travel costs and helps make...
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