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The Microsoft UK Government Blog
News and views from the Microsoft UK Government Team

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  • Blog Post: Event: Learn to deliver great customer experience for public sector in a ‘digital by default’ world

    Embracing a ‘digital by default’ approach to citizen services can help public sector organisations cut costs – but it comes with a catch. To realise those savings, you have to convince citizens to opt for digital services by offering them a great customer experience that trumps anything...
  • Blog Post: Tube Lines empowers staff with mobile computing, improves service

    First responder teams at Tube Lines work all day, every day, to ensure safe and timely travel on the London Underground. Tube Lines is re-architecting an iPad app to run as a touch-enabled app on Windows 8 tablets. With emergency data at their fingertips, responders work faster to protect passengers...
  • Blog Post: Digital by Default: The curious incident of the dog in the night time

    At Civil Service Live in London last week, Microsoft ran a panel session on ‘Government Reimagined – The Evidence’. One of the memorable anecdotes from the panel discussion relates to the curious incident of the dog in the night… Geoff Connell, CIO of the London Boroughs of...
  • Blog Post: Wiltshire Council cuts costs and boosts productivity by migrating 4,500 staff to cloud computing

    Wiltshire Council wanted to continue its IT transformation strategy by embracing cloud-based computing. The council is the first in the UK to complete an enterprise-wide implementation of Microsoft Office 365 for all employees. Since 2009, it has cut IT spending from around £20 million to just...
  • Blog Post: Discover the future of a digital Civil Service at Civil Service Live 2013

    On Tuesday and Wednesday the Microsoft Public Sector team will be at Civil Service Live 2013 in London with a whole host of partners and solutions to demonstrate the real life benefits of IT innovation. This year’s theme is ‘Be Exceptional’ with the intent of cross-government collaboration...
  • Blog Post: Virtualising saves 15% for Isle of Man’s ICT operations

    Like all public sector organisations these days, cutting the costs of ICT operations is a priority for the Isle of Man Government. Already a champion of cloud-based computing in government, Isle of Man Chief Technology Officer, Peter Clarke, recognised that moving to the cloud and virtualising the...
  • Blog Post: Real Impact for Lean and Modern Government

    In the face of declining budgets , we are all challenged to do more and new with less – wanting to be more agile, streamlined, cost-effective and, in public sector, more citizen-friendly. In this post we have put together some case studies and tools to help you think about how your organisation...
  • Blog Post: City Council makes significant savings replacing existing system with unified communications

    Faced with the challenge of funding cuts, rising customer expectations, and having to move premises, Leicester City Council embarked on a business transformation strategy. It needed to take control of its data, enhance customer experience, and modernise its infrastructure to support flexible, collaborative...
  • Blog Post: Constabulary lowers costs, increases public safety with enhanced collaboration

    The Cambridgeshire Constabulary wanted to replace an outdated Lotus Notes environment and transform how the organisation worked. In 2012, the constabulary used Microsoft SharePoint 2013 to explore how it could better help its employees discover information, share documents, and organise data. As a result...
  • Blog Post: City of London improves customer satisfaction while sharing best practise with the SLG

    The City of London is an ancient organisation using modern technology to deliver services to a large and complex range of constituents that includes local residents, visitors, small businesses, international corporations, embassies, and over 300,000 daily commuters. Previously, the city had no unified...
  • Blog Post: The Consumer at Work: Creating the next generation of business applications

    The first 60 years of business software has been focused on making operations more effective and efficient. However, outside work we now possess beautifully designed devices, which are easy to use and run a new generation of user centred software built on internet technologies. These devices and services...
  • Blog Post: Windows Azure Receives G-Cloud Impact Level 2 Accreditation from Cabinet Office for Use across the UK Public Sector

    Microsoft’s cloud computing platform is now accredited to store and communicate data securely up to the UK Government’s Impact Level 2 classification. Reading, UK. — 04/04/13 — Microsoft’s cloud computing platform, Windows Azure, has been awarded Impact Level 2 (IL2)...
  • Blog Post: Public Sector Windows 8 Apps eBook

    Over the past few weeks we have been compiling eight great public sector apps which can be found in the Windows 8/Windows Phone app store . The result is this handy guide which features details about each app, screenshots and information about our involved Partners. Featured in the Windows 8 app eBook...
  • Blog Post: Metropolitan Police turn to Office 365 for Olympic support

    The Metropolitan Police Service in London required easily accessible email for extra police officers during the 2012 Olympic and Paralympic Games. To avoid costly capital expenditure on its existing infrastructure, the Met wanted to quickly provision these users and then remove the service when no longer...
  • Blog Post: The big advantages of flexible working - radio interview with Microsoft's Dave Coplin

    The very successful Anywhere Working Week (see #AWweek on Twitter) has come to an end. But it seems that government organisations are still divided about what flexible working brings to their workplace and, most importantly their productivity. Today's Anywhere Working event at the London Transport Museum...
  • Blog Post: Office 365 allows flexible working for all, slashes IT costs and enables a ‘paperless office’ for Wiltshire Council

    The organisation has reduced IT budgets by more than 25 per cent with new deployments. London, UK. — Mar. 20, 2013 — Wiltshire Council has cemented its transformation from 5 local authorities in Wiltshire to a single Unitary Authority by moving a significant IT service to the Cloud with...
  • Blog Post: Public Sector case studies for Budget day

    Well, the 2013 budget has finished and while the dust is settling on the key points from the Chancellor's speech, We've compiled some great case studies from the UK public sector to share with you which demonstrate excellent examples of cost saving... How to save money and... ...reduce carbon footprint...
  • Blog Post: Microsoft on G-Cloud Webcast - Friday 8th March

    Microsoft and our public sector partners offer a selection of services and solutions on the G-Cloud framework that can be purchased via the CloudStore. Our webcast - Microsoft on G-Cloud : what we offer, how to buy – on Friday March 8 th , 2-3pm , will provide you with practical information...
  • Blog Post: The Anywhere Working Parliamentary reception – the future looks flexible!

    Visiting the Houses of Parliament is always a pleasure… actually, now I think of it, I’ve never been before… so my first ever visit was very exciting! The reason for attending? A parliamentary reception for the Anywhere Working Campaign. And, if you want to get symbolic about it,...
  • Blog Post: Leading Global Humanitarian Society Selects Cloud, Enhances Capacity and Response

    Some great news which we thought you might be interested in from our worldwide colleagues... The International Federation of Red Cross and Red Crescent Societies (IFRC) has selected Microsoft Office 365 to be the standard communications and collaboration platform for its National Societies worldwide...
  • Blog Post: Africa reaps the reward of new innovative high-speed broadband

    Every now and then a story comes along which warms your heart (and lets face it, it's cold out there at the moment) - and the 4Afrika initiative by Microsoft is one of them. It's something we simply had to share with our Government audience. Besides, it's a great example of how tech innovation can help...
  • Blog Post: Texas moves to the cloud with Microsoft

    We have come across some great news from our colleagues in the US which we simply had to mention on our UK Government blog! OK, it's a story from Texas but the solution and result will appeal hugely with those working in UK Government. A massive 100,000 employees have been switched to the cloud-based...
  • Blog Post: The Electoral Commission improves data accuracy and customer service with CRM

    Here is a great case study for anyone thinking of improving data accuracy, cutting admin and improving customer relations... The Electoral Commission is a body set up by the United Kingdom (U.K.) parliament to regulate party finance and set election standards. To improve decision making through more...
  • Blog Post: Chair of Shared Learning Group talks about how it can benefit UK councils

    Alan Kirkham, service director for ICT and procurement at Wakefield Council is also the chair of the Shared Learning Group - a group of councils that share learning and development based on their Microsoft technologies with each other, for free. He talks to our journalist, Helen Olsen, about the benefits...
  • Blog Post: A New Year's resolution: smarter cities in 2013

    From our Worldwide Government blog... As 2012 comes to a close and we look toward 2013, many of us will make New Year's resolutions to invite change and improvement into our lives. In the spirit of the New Year, today I'd like to reflect upon ways that governments are working to improve the communities...
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