A common question I’m asked and one I’m always happy to answer. There is also this video on YouTube. It neatly summarises the problems faced by IT departments with changing business needs and provides some insight as to how to strike the right balance. Additionally, it contrasts SaaS with S+S and helps to illustrate how an S+S strategy brings benefits to all parties in the solution. It’s about choice.
For more detail on this, we have this link which demonstrates a S+S solution for providing a strategic communication platform for your institution