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  • Blog Post: Collabco implement Microsoft Dynamics CRM solution at the University of Bolton to improve contact management and marketing campaigns

    The University of Bolton has been providing companies with help and support for more than 50 years. In 2007 the Business Support and Development Unit (BSDU) was formed offering a unique brand of bespoke programmes for companies. The University is unrelenting in its desire to stay abreast of commercial...
  • Blog Post: Reducing Costs

    Microsoft and Business Insights Group are presenting - “A Change in Fortunes” Which is a Cost Reduction seminar at Microsoft’s London offices on 26 th January. Business Insight Group, also known as Insight4Education is active in the Higher Education sector working with the most innovative institutions...
  • Blog Post: Student Relationship Management – Live Meetings coming up

    Because of the competitive nature of student recruitment these days we know that universities are continually developing improved strategies to recruit the "right" sort of student. SRM (Student Relationship Management) combined with the correct CRM technology package is one of the major strategies that...
  • Blog Post: Funding available for CRM in Higher Education

    This is great to see and also very interesting that the JISC is getting directly involved with a project that is so closely linked to revenue-in for a university. What is it? The JISC is looking for institutions for submit a proposal for a series of pilot projects in Relationship Management. What’s more...
  • Blog Post: Event: The future of technology in education

    One of Microsoft's education partners in the UK, Waterstons , is hosting an event with Durham Business School and Microsoft in Durham on the 6 August 2008 at 12:00. The Agenda will be based on the following: Registration and refreshments - 12:00pm Seminar starts at 12:30pm Introduction Dominic Watts...
  • Blog Post: Extending business management systems

    With the rapid changes happening in the sector, and the challenges that brings for universities, there has been more focus on the use of business systems to help run universities. We're working in partnership with Business Insights Group , a Microsoft Gold partner, who specialise in the implementation...
  • Blog Post: Microsoft's Dynamics CRM 4.0 launch

    I've noticed how the use of CRM (Customer Relationship Management) systems have been growing rapidly in education. I have traditionally thought about "students" rather than "customers", but student expectations have been rising so rapidly, since the introduction of tuition fees, that there is a growing...
  • Blog Post: CRM Systems in the FE & HE sectors

    A perennial issue for colleges and universities is attracting, and retaining, students. There is a trend for students to act like consumers, and be more demanding of institutions, and more critical of services that they receive. And let's face it, that trend is only going to grow! Perhaps that's just...
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