Microsoft Dynamics CRM provides options at all tiers of our architecture for integration with other systems. Increasingly we are faced with the prospect of integrating Microsoft Dynamics CRM with some of the other Dynamics products such as AX, NAV or GP. What are the options and best practices to do so? How does the Microsoft connector strategy fit in? What if I need to connect to other 3rd party solutions? Do I need BizTalk Server?

 I have written a couple of whitepapers on this very subject (one for sales and one for techies). The whitepapers will go through all the options for integration across all the Dynamics products in a scenario-based manner.

You can download them from here. NB: You must have access to the Microsoft Partner Portal to download these whitepapers.

Best Wishes, Reuben (UK MSCRM Partner Technology Specialist)