Some of us may be thinking at this time of how to open up conversations with existing customers in order to evaluate their future needs.
The Microsoft Dynamics® Business Solution Roadmap Tool was developed to help you unleash your existing customers’ potential. Specifically this tool helps you structure a conversation to better understand your customers’ business requirements and goals. Then with this in-depth knowledge of where they are and where they want to be, you can collaborate with them to develop an effective long-term plan for reaching their business objectives.
The materials here include a manual, introductory video and the tool itself.