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  • Blog Post: ISV Talk - appStrategy showcases their integration and automation suite for Microsoft Dynamics CRM 2011

    In this video John O’Donnell talks with Ryan Smith from appStrategy about the benefits and features of appStrategy’s two products - the new appCompass 5 and appRadius Enterprise . appRadius is an integrated solution for building portals for Microsoft Dynamics CRM. The appCompass 5 product...
  • Blog Post: Network with Peers & Find Solutions at CRMUG Summit 2010

    A great way for you to be successful, and to ultimately help drive your company’s growth, is to attend CRMUG Summit 2010 - the premier annual conference for Microsoft Dynamics CRM Customers, CRM User Group Partners and key Microsoft Dynamics CRM team members. CRMUG Summit will occur October 25...
  • Blog Post: New Video - Demonstration of the Convergys Smart Communications Suite Powered By Microsoft

    Video Link - http://channel9.msdn.com/posts/jodonnell/Demonstration-of-the-Convergys-Smart-Communications-Suite-Powered-By-Microsoft/ This demonstration showcases the base capabilities included in the proof of concept of the Convergys Smart Communications Suite powered by Microsoft. The demonstration...
  • Blog Post: New Video - Overview of the Convergys Smart Communications Suite and the Microsoft Partnership

    Video Link - http://channel9.msdn.com/posts/jodonnell/Convergys-Smart-Communications-Suite-and-the-Microsoft-Partnership/ In this video we showcase the strategic relationship between Convergys and Microsoft. It explains how the two companies are leveraging key assets and resources to create a “game...
  • Blog Post: New Video - Talking with Dan Bien about the upcoming Microsoft Dynamics Marketplace

    Video Link - http://channel9.msdn.com/posts/jodonnell/Talking-with-Dan-Bien-about-the-new-Microsoft-Dynamics-Marketplace/ Our partners do a great job of writing compelling solutions that integrate with our Dynamics products. In this video I talked with Dan Bien, a program manager in our Dynamics CRM...
  • Blog Post: 2nd xRM Acceleration Lab Videos

    We had a great time at 2 nd xRM Acceleration Lab in Redmond, WA during the week of 24 th May 2010. 9 ISVs built their solution prototypes using Dynamics CRM “5” xRM Framework. Few teams opted to record Video interviews. Enjoy the following videos: ISV Video Interview...
  • Blog Post: Released: xRM White Papers

    Maximize the Value of your Custom Business Applications with Microsoft Dynamics CRM The xRM application framework of the Microsoft Dynamics® CRM offering is designed to help organizations meet their LOB application requirements more economically than traditional approaches by providing rapid application...
  • Blog Post: Released: Customer Care Accelerator for Microsoft Dynamics CRM

    Subsequent to the announcement earlier, we have released Customer Care Accelerator for Microsoft Dynamics CRM at Codeplex (Open Source Project Community). The Customer Care Accelerator (CCA) for Microsoft Dynamics CRM focuses on delivering contact center enabling functionality, such as the ability...
  • Blog Post: Released: Microsoft Dynamics CRM Statement of Direction April-2010

    Learn the latest updates on CRM “5”, Accelerators, Integration Adaptors, SDK, CRM Online, Globalization, and Azure AppFabric. You can download the Statement-of-Direction here (requires access to PartnerSource). Sanjay Jain ISV Architect Evangelist Microsoft Corporation Blog : http://Blogs...
  • Blog Post: xRM Showcase Challenge: Are you Ready?

    A social contest to highlight great solutions built with Microsoft Dynamics CRM and its flexible application development framework, xRM . Partners and customers can compete for fame and fortune by submitting their solutions to a vote of our online community. Although voting doesn’t open until April 22...
  • Blog Post: Microsoft Dynamics CRM Named a Leader in Customer Service Contact Centers 2010 Magic Quadrant

    Microsoft Dynamics CRM has been positioned as a leader in the "2010 Magic Quadrant for CRM Customer Service Contact Centers," issued by Gartner, a leading independent technology research firm. See the details here . About the Gartner Magic Quadrant: The Magic Quadrant is copyrighted 2010 by Gartner...
  • Blog Post: Dynamics CRM “5” CTP3 Online Account for Metro ISVs

    Today I got my access to Dynamics CRM “5” CTP3 Online account. I can’t tell you much yet, but you will be pleasantly surprised once you will get access. If you are already in Metro (Early Adopter Program for CRM “5”), then you can request your access via Microsoft Connect site . This is yet another benefit...
  • Blog Post: Rhythm of Microsoft Dynamics CRM 4.0 Update Rollups

    The Microsoft Dynamics CRM 4.0 Sustained Engineering (SE) Team is releasing updates in the form of Update Rollups (UR). SE Team is maintaining the rhythm of 6-8 weeks on average, while focusing on quality. If you need any specific hotfix prior to next Rollup Update, contact your support person. Each...
  • Blog Post: NonProfit Solution for CRM Online

    The Microsoft Dynamics CRM team made a NonProfit Solution for CRM Online available today. The functionality included in the Solution is fairly robust and will allow a NonProfit/NGO to get up and running with a cloud based solution in a few minutes The price for this CRM NonProfits/NGOs is $9.99...
  • Blog Post: Convergence 2010: Are you coming?

    I am looking forward to our next once-a-year premier Dynamics event, hosted at Georgia World Congress Center in Atlanta, GA from Saturday April 24 to Tuesday April 27 (register here ). Some of my favorites are: Microsoft Executive Speakers Huge selection of sessions (Total 540+ sessions,...
  • Blog Post: 2nd xRM Acceleration Lab in Redmond, WA during week of 24th May’10

    We are ready to host our 2 nd xRM Acceleration Lab from 24 th May’10 to 28 th May’10 at Platform Adoption Center in Redmond, WA Campus. We would cover Executive Briefing (EB), Architecture Design Sessions (ADS), and Proof of Concept (POC) with the help of your team, on-site Microsoft experts including...
  • Blog Post: New Video - Talking about high tech manufacturing with Axonom Inc.

    Video Link - Talking about high tech manufacturing with Axonom Inc. Warren Wilbee talks with William Barrow, CTO of Axonom Inc. about their use of Microsoft Dynamics CRM to support the needs of high tech manufacturing vertical solutions. Axonom Inc. supports Microsoft Dynamics both in an on premise...
  • Blog Post: New Video - Managing Projects with Dynamics CRM and SummitStream

    Video Link - Managing Projects with Dynamics CRM and SummitStream Project Management comes to Dynamics CRM. In this video and demonstration Curt Yager from http://www.summitstream talks about how they built a solution in Dynamics CRM for managing projects and how it also can track additional data...
  • Blog Post: New Video - CRM Innovation makes importing data as simple as drag and drop

    Video Link - CRM Innovation makes importing data as simple as drag and drop In this video Jerry and Chris from http://www.crminnovation.com talked to us about their new Data2CRM tool which leverages Silverlight to make it very easy to work with data import tasks, and it supports CRM Online too! Now...
  • Blog Post: New Video - Peak 15 Systems builds Tour Operator Software using Microsoft Dynamics CRM

    Video Link - Peak 15 Systems builds Tour Operator Software using Microsoft Dynamics CRM Peak 15 Systems have worked with Microsoft Dynamics CRM to transform it into a system that can be used in the Tour Operator industry. In this video James O'Leonard and Tim Klooster from Peak 15 System talked to...
  • Blog Post: Check out the new Dynamics CRM Developer Center on MSDN

    Check out the new look of the CRM Developer Center on MSDN ! There is new information on just about every tab, pointers to accelerators, whitepapers, and other downloads. Also, take a few minutes to read the latest technical article: Plug-ins, Part 2: Development and Deployment . John O'Donnell...
  • Blog Post: Microsoft Dynamics CRM 4.0 Software Development Kit (SDK) V 4.0.11

    Link to content - http://www.microsoft.com/downloads/details.aspx?FamilyID=82E632A7-FAF9-41E0-8EC1-A2662AAE9DFB&displaylang=en Brief Description This package contains the complete software development kit for Microsoft Dynamics CRM 4.0. Overview The Microsoft Dynamics CRM 4.0 Software...
  • Blog Post: Security and Authentication in Microsoft Dynamics CRM: Field-level Security in Microsoft Dynamics CRM: Options and Constraints

    Link to download - http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=471f8670-47b3-4525-b25d-c11a6774615c Brief Description While Microsoft Dynamics CRM does not provide for true field-level security, there are a number of options available for using supported custom logic...
  • Blog Post: New Video - Utilize your companies expert knowledge with Cincom Acquire Part Two

    Video Link - Utilize your companies expert knowledge with Cincom Acquire Part Two In part two of this two part video Jim Wilson from Cincom Acquire demonstrates their technology being used in many different scenarios. As these demonstrations show, this technology can be used to deliver expert systems...
  • Blog Post: New Video - Utilize your companies expert knowledge with Cincom Acquire Part One

    Video Link - Utilize your companies expert knowledge with Cincom Acquire Part One In part one of this two part video we talk to Jim Wilson and Gregor Newland from Cincom Acquire about their product offering. While initially targetted as being a product configurator this technology can easily be used...
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