Note: If these troubleshooting instructions do not help, search or post on MSDN Forums in .NET Framework Setup or Visual Studio Setup and Installation. This is a community-driven web site on which Microsoft employees also participate.
How to locate the latest installation log file and installation error code:
You would see last line in the file starting with “Final Result: Installation failed with error code:” It will be followed by error code, e.g. (0x80070642)
Refer to following table for each error code:
Steps to identify the issue:
1. Open the latest installation log file
Steps to resolve the issue:
Steps to Verify the issue resolution:
.NET4 Framework 4 setup -> http://www.microsoft.com/downloads/details.aspx?FamilyID=9cfb2d51-5ff4-4491-b0e5-b386f32c0992&displaylang=en
Steps to identify the issue:
Steps to resolve the issue:
Check if it's 1719 MSI internal error:
Steps to Identify the issue:
Check if following registry keys have correct values:
Re-run setup program after trying troubleshooting steps.
4. Error: 1060 (424)
"The specified service does not exist as an installed service. ."
For Windows 2000, for Windows XP, or for Windows Server 2003
To make sure that the required services are available and are running, follow these steps:
For Windows Vista, for Windows Server 2008, and for Windows 7
<http://support.microsoft.com/kb/968002 has more details>
5. Error: 0x80004002
1. Click Start and type notepad in the Start Search box, and then click notepad in the Programs list.
2. Copy the following commands, and then paste them into the Notepad window.
REGSVR32 WUPS2.DLL /SREGSVR32 WUPS.DLL /SREGSVR32 WUAUENG.DLL /SREGSVR32 WUAPI.DLL /SREGSVR32 WUCLTUX.DLL /SREGSVR32 WUWEBV.DLL /SREGSVR32 JSCRIPT.DLL /S REGSVR32 MSXML3.DLL /S1
3. On the Notepad File menu, click Save As .
4. .In the File name box, type register.bat , and then click All Files (*.*) in the Save as type box.
5. Save the register.bat file to the desktop.
6. Right-click the register.bat file, and then click Run as administrator.
If you are prompted for an administrator password or for confirmation, type the password, or click Continue.
7. Try to install .NET Framework 4 setup again
If installation still fails with same error code, please follow the steps below:
1. Download and install the Windows Update Agent
For more information about how to download the latest version of Windows Update Agent, click the following article number to view the article in the Microsoft Knowledge Base: 949104 (http://support.microsoft.com/kb/949104/)
Blocking Error messages:
1. If you see following message in .NET4 Setup message box - " You must install the 32-bit Windows Imaging Component (WIC) before you run Setup. Please visit the Microsoft Download Center to install WIC, and then rerun Setup."
Resolution: Please visit http://go.microsoft.com/fwlink/?LinkId=162643 and install "wic_x86_enu.exe" file. After installing "wic_x86_enu.exe", rerun .NET Framework 4 setup
Incase you still see setup failure, please post your question with your setup log on the forum -> http://social.msdn.microsoft.com/Forums/en-US/netfxsetup/threads
hi, i was trying to install .Net Framework 4 but i got this error during installation:
OS Version = 6.0.6000, Platform 2
OS Description = Vista - x86 Home Premium Edition
CommandLine = C:\d808e7828b7af4b414\\Setup.exe /x86 /x64
Using Simultaneous Download and Install mechanism
Package Name = Microsoft .NET Framework 4 Setup
Package Version = 4.0.30319
User Experience Data Collection Policy: Disabled
Number of applicable items: 11
Exe (C:\d808e7828b7af4b414\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
ServiceControl operation succeeded!
Exe (C:\d808e7828b7af4b414\Windows6.0-KB956250-v6001-x86.msu) failed with 0x4002 - (null).
Final Result: Installation failed with error code: (0x00004002) (Elapsed time: 0 00:01:33).
Is there a way to solve this???
I have run the cleanup tool, but I can't get any version of .net framework to install. They all fail in some way or another. I am using XP x64, and have tried all the above solutions to no avail.
now my system running with net frame work 3.0,when i tried to install net frame work 3.5,the suggestion was to install first net frame work 3.1 and above.what can i do this situation
please post your question with your setup log on the forum -> social.msdn.microsoft.com/.../threads
Please use following page to collect logs:
Can you provide exact steps that you used to install .NET Framework 3.5? Can you post link to the installer that you used to install?
I am trying to install dot net 4 on the Windows XP Embedded; I am trying to install the dot net on this system getting Final Result: Installation failed with error code: (0x80070643), "Fatal error during installation.
Please provide me the download link for Dot Net 4 from windows XP Embedded
Sorry to hear that you are running into install issue.
Can you please post your question with your setup log on the forum (other people on my team can help too)-> social.msdn.microsoft.com/.../threads
Please use following page to collect logs and share logs on a skydrive for us to take a look.
Just drop me a comment on my blog with link to your forum post so that I can respond ASAP.
I have Error Code: 0x80070643 problems but I am not running my cpu in x64 mode. Where can I find a solution for 32 bit? I am also having issues with IE9. After reboot upon clicking icon, the E9 window flashes to open and then ..disappears. Over and over again, any clues for .NET 4?
i am experiencing problem with net framework 4 setup in Win XP SP3 build 2600. My installation wont start, there atre no error messages and i am not able to get any log files from %temp% directory. I have latest udates from microsoft insalled.
i have a 66a code on my vista hp laptop it will not install the net4 frame net work up date???? what to do please help????
Sorry to hear that you are running into .NET update installation issue. Can you collect .NET update setup logs using automated log collection software. Instructions are at following link -> blogs.msdn.com/.../instructions-to-collect-net-framework-4-and-visual-studio-2010-beta-setup-logs.aspx
Please send logs to netfxsetup at microsoft dot com.
You cannot use this setup program to install the .NET Framework. For more information, see the <A HREF="go.microsoft.com/fwlink file</A>.
this was the issue.... im using Win xp 32 bit...
Hello, I have an error code not listed or mentioned above:
I'm running Seven.
I'm heaving some dificulties to install .Net Framework 4/
heres the Log of the installation failuier.
OS Version = 6.1.7601, Platform 2, Service Pack 1
OS Description = Windows 7 - x64 Ultimate Edition Service Pack 1
CommandLine = G:\834fca5fd48973a2661101f6\\Setup.exe /x86 /x64 /ia64 /web
TimeZone = שעון קיץ ירושלים
Initial LCID = 1033
Number of applicable items: 12
WinHttpDetectAutoProxyConfigUrl failed with error: 12180
Unable to retrieve Proxy information although WinHttpGetIEProxyConfigForCurrentUser called succeeded
Exe (G:\834fca5fd48973a2661101f6\SetupUtility.exe) succeeded.
Exe (C:\Users\Tsahi\AppData\Local\Temp\Microsoft .NET Framework 4 Setup_4.0.30319\Windows6.1-KB958488-v6001-x64.msu) failed with 0x80080005 - הפעלת השרת נכשלה .
Final Result: Installation failed with error code: (0x80080005), "Server execution failed " (Elapsed time: 0 00:02:27).
Thank you in advance.
I'm sorry about my poor english.
Sorry to hear that you have encountered setup failure. Can you send me an email on netfxsetup at microsoft dot com?