VarunGupta

If you have knowledge, let others light their candles at it. - Margaret Fuller

Troubleshooting .NET Framework 4 Install failures

Troubleshooting .NET Framework 4 Install failures

Rate This

 

Note: If these troubleshooting instructions do not help, search or post on MSDN Forums in .NET Framework Setup or Visual Studio Setup and Installation. This is a community-driven web site on which Microsoft employees also participate.

 

How to locate the latest installation log file and installation error code:

 

  1. Navigate into the temp directory (Click Windows button, type %temp% in search bar and click temp folder in search results)
  2. Search for filename that starts with “Microsoft .NET Framework 4 Setup” (It is an HTML document)
  3. Navigate to the end of the html file.

You would see last line in the file starting with “Final Result: Installation failed with error code:” It will be followed by error code, e.g. (0x80070642)

 

Refer to following table for each error code:

 

  1. Error Code: 0x80070002 (MSI fails to start installation)

 Steps to identify the issue:

               1. Open the latest installation log file

  1. Use Ctrl+F to search for the text "PerformOperation returned 2 (translates to HRESULT = 0x80070002)".
  1. Look at the pervious line with the text pattern as MSI(<<Drivename:\<<GUID>>\netfx_core_x86.msi)
  1. For e.g. "MSI (E:\073b39cc3bdd7647a3baf06ef854a959\netfx_Core_x86.msi) Installation failed"
  1. It means that Drivename ( as above example, E: drive ) does not have administrator  appropriate permission

 Steps to resolve the issue:

 

  1. Go to Start-> Computer
  1. Right click on the Drive name identified in the log file ( drive name identified in step 4 above)
  1. Go to Security tab,Click on Edit button to update the permissions
  1. Select Administrators under Groups or user names list
  1. Select  Full control,Modify,Read & execute,Read, Write by clicking on Allow check boxes.
  1. Click on Apply, this will start updating all the files permission existing in the drive.
  1. Click OK.

 

Steps to Verify the issue resolution:

  1. Restart the .NET4 framework setup again

.NET4 Framework 4 setup -> http://www.microsoft.com/downloads/details.aspx?FamilyID=9cfb2d51-5ff4-4491-b0e5-b386f32c0992&displaylang=en

 

  1. Error Code:  0x00000BC9

 

Steps to identify the issue:

  1. Open the latest Microsoft .NET Framework setup log file in the temp directory
  1. Search for "exit code 3017 (translates to HRESULT = 0xbc9)"   in the log file.

 

Steps to resolve the issue:

  1. Restart the machine.

 

  1. Error Code: 0x80070643

 

  1. [This is applicable if you are running Windows x64 operating system]

 

Check if it's 1719 MSI internal error:

Steps to Identify the issue:

  1. Open the latest installation log file in the temporary directory
  1. Use  Ctrl + F to search for the text "Returning IDOK. INSTALLMESSAGE_ERROR [The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.]
  1. This may indicate that Windows Installer registry keys may not be correct

Steps to resolve the issue:

  1. Click Windows button and type 'regedit' in search bar.
  1. Click 'regedit' in search results
  1. Navigate to following registry hive:

HKLM\Software\Microsoft\Windows\CurrentVersion\Installer

 Check if following registry keys have correct values:

  •  MsiExecCA32 should end with \Windows\syswow64\msiexec.exe
  • MsiExecCA64 should end with  \Windows\system32\msiexec.exe

Re-run setup program after trying troubleshooting steps. 

 

4.  Error: 1060 (424)

 

 

Steps to identify the issue:

  1. Open the latest Microsoft.NET framework setup log file in temp directory
  1. Search for " exit code 1060 (translates to HRESULT = 0x424)"
  2. Also, confirm that message prior to the error line shows the below message:

"The specified service does not exist as an installed service. ."

 

Steps to resolve the issue:

  1. Install windows update service

Refer

http://windows.microsoft.com/en-ID/windows7/Windows-Update-error-80070424

http://www.techiecorner.com/112/error-number-0x80070424-in-windows-update-solution/

 

 

For Windows 2000, for Windows XP, or for Windows Server 2003

To make sure that the required services are available and are running, follow these steps:

  1. Click Start, click Run, type services.msc, and then click OK.
  1. Double-click Background Intelligent Transfer Service.
  1. If the Startup status shows "Stopped," click Start, and then click OK.
  2. Double-click Automatic Updates.
  1. If the Startup status shows "Stopped," click Start, and then click OK.
  1. Double-click Workstation.
  2. If the Startup status shows "Stopped," click Start, and then click OK.
  1. Close the Services dialog box and then try to install updates again.

 

Notes

  • If the Background Intelligent Transfer Service does not appear in the list of services, click the following link to view the KB article on the Microsoft Web site and download the update:
    923845  An update package for Background Intelligent Transfer Service (BITS) is now available for Windows Server 2003 and for Windows XP
  • If the Automatic Update Service does not appear in the list of services, follow the steps that are listed in Method 3.

For Windows Vista, for Windows Server 2008, and for Windows 7

To make sure that the required services are available and are running, follow these steps:

  1. Click Start, type services.msc in the Start Search box, and then click services.msc in the programs list. If you are prompted for an administrator password or for confirmation, type the password or provide confirmation.
  2. Double-click Background Intelligent Transfer Service.
  3. If the Startup status shows "Stopped," click Start, and then click OK.
  1. Double-click Automatic Updates.
  1. If the Startup status shows "Stopped," click Start, and then click OK.
  1. Double-click Workstation.
  2. If the Startup status shows "Stopped," click Start, and then click OK.
  3. Close the Services dialog box and then try to install updates again.

                   <http://support.microsoft.com/kb/968002 has more details>

 

5.  Error: 0x80004002

Steps to identify the issue:

  1. Open the latest Microsoft.NET framework setup log file in temp directory
  1. Search for "exit code 0x80004002"

 Steps to resolve the issue:

        1.       Click Start and type notepad in the Start Search box, and then click notepad in the Programs list.

2.       Copy the following commands, and then paste them into the Notepad window.

REGSVR32 WUPS2.DLL /SREGSVR32 WUPS.DLL /SREGSVR32 WUAUENG.DLL /SREGSVR32 WUAPI.DLL /SREGSVR32 WUCLTUX.DLL /SREGSVR32 WUWEBV.DLL /SREGSVR32 JSCRIPT.DLL /S   REGSVR32 MSXML3.DLL /S1

3.       On the Notepad File menu, click Save As .

4.       .In the File name box, type register.bat , and then click All Files (*.*) in the Save as type box.

5.       Save the register.bat file to the desktop.

6.       Right-click the register.bat file, and then click Run as administrator.

If you are prompted for an administrator password or for confirmation, type the password, or click Continue.

7.       Try to install .NET Framework 4 setup again

If installation still fails with same error code, please follow the steps below:

1.       Download and install the Windows Update Agent

For more information about how to download the latest version of Windows Update Agent, click the following article number to view the article in the Microsoft Knowledge Base: 949104   (http://support.microsoft.com/kb/949104/)

 

 

 

 

 

 

Blocking Error messages:

 1. If you see following message in .NET4 Setup message box - " You must install the 32-bit Windows Imaging Component (WIC) before you run Setup. Please visit the Microsoft Download Center to install WIC, and then rerun Setup."

Resolution: Please visit http://go.microsoft.com/fwlink/?LinkId=162643 and install "wic_x86_enu.exe" file. After installing "wic_x86_enu.exe", rerun .NET Framework 4 setup

 

 

 


Incase you still see setup failure, please post your question with your setup log on the forum -> http://social.msdn.microsoft.com/Forums/en-US/netfxsetup/threads

Regards,

Varun Gupta

 

 

 

 

  • Hy

    thiks but i can't fined this code : (0x000013EC)     ??

  • Hi Varun,

    I am wondering if the issue that Marco had (pasted below) was ever resolved?

    I am facing a similar issue and getting the same code

    PerformOperation returned 1603 (translates to HRESULT = 0x80070643)

    when i try installing / repairing .Net 4.0.

    Some help would be much apprecaited.

    --Usman

    Marco 3 Nov 2010 3:07 AM

    Hello.

    I have a different problem in the installation. The code is:

    PerformOperation returned 1603 (translates to HRESULT = 0x80070643)

    Final Result: Installation failed with error code: (0x80070643), "Fatal error during installation." (Elapsed time: 0:00:15 0).

    How do I fix this?

    hello thanks.

    Varun 3 Nov 2010 11:09 AM

    Hi Marco,

    Sorry to hear that you are running into a setup problem.

    Can you follow the instructions at blogs.msdn.com/.../instructions-to-collect-net-framework-4-and-visual-studio-2010-beta-setup-logs.aspx and send me link to the logs.

    you can give access permissions to varun_ logs at hotmail dot com

    Varun 3 Nov 2010 11:09 AM

    Hi Marco,

    Sorry to hear that you are running into a setup problem.

    Can you follow the instructions at blogs.msdn.com/.../instructions-to-collect-net-framework-4-and-visual-studio-2010-beta-setup-logs.aspx and send me link to the logs.

    you can give access permissions to varun_ logs at hotmail dot com

  • Hi Usman,

    The error code is pretty generic and can result in various situations. Feel free to create a post @ forums.microsoft.com/.../ShowForum.aspx

    and attach your logs. We would look at the logs and help you.

    Thanks

    Varun

  • Im getting this error (0x80070643)

    I have done what was stated above, and my registry is the same as the one stated above,

    this is the full log report:

    OS Version = 6.1.7601, Platform 2, Service Pack 1

    OS Description = Windows 7 - x64 Service Pack 1

    CommandLine = C:\01fe27b74ef04e1aca5e\\Setup.exe /x86 /x64

    TimeZone = Eastern Daylight Time

    Initial LCID = 1033

    Using Simultaneous Download and Install mechanism

    Operation: Installing

    Package Name = Microsoft .NET Framework 4 Setup

    Package Version = 4.0.30319

    User Experience Data Collection Policy: Disabled

    Number of applicable items: 11

    Exe (C:\01fe27b74ef04e1aca5e\SetupUtility.exe) succeeded.

    Exe Log File: dd_SetupUtility.txt

    ServiceControl operation succeeded!

    ServiceControl operation succeeded!

    Exe (C:\01fe27b74ef04e1aca5e\Windows6.1-KB958488-v6001-x64.msu) failed with 0x240006 - (null).

    Exe (C:\01fe27b74ef04e1aca5e\SetupUtility.exe) succeeded.

    Exe Log File: dd_SetupUtility.txt

    MSI (C:\01fe27b74ef04e1aca5e\netfx_Core_x64.msi) Installation failed. Msi Log: Microsoft .NET Framework 4 Setup_20120418_173738921-MSI_netfx_Core_x64.msi.txt

    Final Result: Installation failed with error code: (0x80070643), "Fatal error during installation. " (Elapsed time: 0 00:00:46).

  • Hi,

    I'm trying to install .net 4.0 on a PC Running windows 7 Basic, it return an error code HRESULT 0xc8000222

    What could be the cause, and how do I fix this?

    Thanx

  • neither i m able to install nor able to uninstall both  dot net framework extended setup, dot net framework client  profile setup. while installing dot net frame work i m installing itz saying i m having newer version but dat version is nt opening

  • OS Version = 6.1.7601, Platform 2, Service Pack 1

    OS Description = Windows 7 - x64 Ultimate Edition Service Pack 1

    CommandLine = "C:\Windows\Microsoft.NET\Framework64\v4.0.30319\SetupCache\Extended\Setup.exe" /repair /x86 /x64 /parameterfolder Extended

    Using Simultaneous Download and Install mechanism

    Operation: Repairing

    Package Name = Microsoft .NET Framework 4 Extended Setup

    Package Version = 4.0.30319

    User Experience Data Collection Policy: Disabled

    Operation updated to: Uninstalling

    Logging all the global blocks

    Pre-Installation Warnings:

       Uninstalling Microsoft .NET Framework may cause some applications to cease to function.

    Number of applicable items: 1

    ServiceControl operation succeeded!

    Final Result: Installation completed successfully with success code: (0x00000000), "The operation completed successfully. " (Elapsed time: 0 00:00:05).

  • OS Version = 6.1.7601, Platform 2, Service Pack 1

    OS Description = Windows 7 - x64 Ultimate Edition Service Pack 1

    CommandLine = "C:\Windows\Microsoft.NET\Framework64\v4.0.30319\SetupCache\Client\Setup.exe" /repair /x86 /x64 /parameterfolder Client

    Using Simultaneous Download and Install mechanism

    Operation: Repairing

    Package Name = Microsoft .NET Framework 4 Client Profile Setup

    Package Version = 4.0.30319

    User Experience Data Collection Policy: Disabled

    Operation updated to: Uninstalling

    Logging all the global blocks

    Installation Blockers:

       You must uninstall the .NET Framework 4 Extended before you uninstall the .NET Framework 4 Client Profile. For more information, see the Readme file.

    Pre-Installation Warnings:

       Uninstalling Microsoft .NET Framework may cause some applications to cease to function.

    Final Result: Installation failed with error code: (0x000013EC), "A StopBlock was hit or a System Requirement was not met." (Elapsed time: 0 00:00:13).

  • setup has detected this computer does not meet the requirments to complet this operation. the following blocking issues must be resolves before you can proceed

    You cannot use this setup program to install the .NET Framework.  For more information, see the <A HREF="go.microsoft.com/fwlink file</A>.

    aydin_amiri@yahoo.com

  • hi Varun,

    I'm having problems installing .NET Framework 4. I get the error code 0x8000247

    Please help. Thank you!

  • OS Version = 6.1.7600, Platform 2

    OS Description = Windows 7 - x64 Ultimate Edition

    CommandLine = D:\9db8440e3d9939ac8b7b5296d090\\Setup.exe /promptrestart /1033 /x86 /x64

    Using Simultaneous Download and Install mechanism

    Operation: Installing

    Package Name = Microsoft .NET Framework 4 Setup

    Package Version = 4.0.30319

    User Experience Data Collection Policy: AlwaysUploaded

    Number of applicable items: 11

    Exe (D:\9db8440e3d9939ac8b7b5296d090\SetupUtility.exe) succeeded.

    Exe Log File: dd_SetupUtility.txt

    ServiceControl operation succeeded!

    ServiceControl operation succeeded!

    Exe (D:\9db8440e3d9939ac8b7b5296d090\Windows6.1-KB958488-v6001-x64.msu) failed with 0xc8000247 - (null).

    Final Result: Installation failed with error code: (0xC8000247) (Elapsed time: 0 00:00:08).

    this is d error m facing

    your suggestions are welcomed at shazeb_rockz@yahoo.com

  • I dowloaded .Net framework 4 MDS and I need Password for that...Can anyone help me???Someone knows password code??

  • 安装.net framework4 时,总是提示系统找不到指定文件。清理过也不行

  • Hi

    I have Error 0x80070643 with netfx_Core_x64.msi, my registry settings for the windows installer are correct. You have any other ideas?

    Sincerly

  • Thanks... :)

Page 8 of 15 (213 items) «678910»
Leave a Comment
  • Please add 2 and 1 and type the answer here:
  • Post