Virtual PC Guy's Blog

-- Ben Armstrong, Virtualization Program Manager

Talking about core virtualization at Microsoft (Hyper-V, Virtual PC and Virtual Server).

How to fix incorrect logon information for Windows XP mode

How to fix incorrect logon information for Windows XP mode

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It is possible to get into a state where Windows XP mode stores the wrong logon information.

There are a couple of ways to hit this problem – but the most common cause is because you have changed your password inside Windows XP.  The result is that when you start Windows XP mode you see the following error message:

Cred1

After getting this error message you then have to type in your password to logon.  Unfortunately this will not fix itself automatically.  Fortunately it is not too difficult to fix manually.

The core problem is that Windows Virtual PC has a saved copy of your old logon information – and this information needs to be updated.

To do this you will need to:

 

  1. Stop the virtual machine
  2. Open the settings for the virtual machine
  3. Go to the Logon Credentials page

    You should see a user name on this page:
    Cred2
  4. Click on Delete saved credentials

    This should cause the user name field to be cleared:
    Cred3
  5. Start the virtual machine

    You should be prompted for your logon information:
    cred4

    Make sure that you check the option to Remember my credentials:
    cred5

Now your Windows XP mode should logon automatically for you again.

Cheers,
Ben

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  • Can you blog about troubleshooting steps to fix if the auto-publish feature doesn't work? On many of my XP Mode computers, auto publish stops working. May it has something to do with WMI?

  • This article is a good place to start: blogs.msdn.com/.../understanding-and-troubleshooting-auto-publishing-in-windows-virtual-pc.aspx

  • Our VM Logon Credentials comes up with "step 4"...and I do not remember setting up a password. I need help!

  • How do I open the Settings for the Virtual Machine?  Please help, as I've somehow locked myself out of the XP Mode, and I do not want to lose the data.

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