Issue:

a) Error entry in Event Viewer:

EventType vssetup, P1 setup, P2 unknown, P3 10.0.30319.1, P4 1, P5 , P6 none_ui_interactive_crash, P7 0xe06d7363, P8 0, P9 , P10 NIL.

b) Error entry in log file:

clip_image001

c) Error Message:

clip_image002

 

CAUSE:

MSXML 3.0 is not working on the machine or MSXML3.dll may be missing from “Windows\SysWOW64” & Windows\System32.

RESOLUTION:

1) Copy  the MSXML3.dll to “Windows\SysWOW64” & Windows\System32.

2) Register the MSXML3.dll with the help of command line:

Regsvr32.exe <path to MSXML3.dll> MSXML3.dll

 

Content By : Keshav Jain