Issues with Hosted Build service -7/11 - Mitigated

Issues with Hosted Build service -7/11 - Mitigated

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Update Tue, Jul 15 2014 7:00 PM

The build failure behavior stopped ~21:00 UTC on July 14th.  While the issue has mitigated itself we are continuing the investigation with our Partners in Azure to determine root cause.  Unless the issue starts happening again this will be the last update for this incident.

We apologize for the inconvenience and appreciate your patience while working on resolving this issue.

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Update Sat, Jul 12 2014 1:00 AM

We are continuing investigation on Hosted Build issues. We engaged our partners in Azure to find the root cause of Build failures happening during the machine provision. However, we are seeing successful builds after retry so any customer experiencing issues should try to re-queue failed builds. There is no cost impact to the customer and we believe the time impact to the build process is 2-3 minutes. We will continue to investigate the issues and provide an update as soon as we have more details on the issue.

We apologize for the inconvenience and appreciate your patience while working on resolving this issue.

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Initial Update: Fri, Jul 11 2014 5:00 PM

We are currently investigating issues with Hosted build service. Customers may experience intermittent  build failures and long queue times while submitting their builds. However, we are seeing successful builds after retry so any customer experiencing issues should try to re-queue failed builds. . Our DevOps teams are engaged and actively investigating the issues. We will provide an update as soon as we have more details on the issue.

We apologize for the inconvenience and appreciate your patience while working on resolving this issue.

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