Understanding which process to use for tracing or taking a dump can be difficult if you are not familiar with where to look. This sections covers the where to look part. Desktop Application: Desktop applications will appear in their own process. COM+ Application: If the COM+ service...

I don't know why we see a lot of customers trying to automate Outlook from a service. It’s pretty well documented that it’s a bad idea. Outlook Object Model (OOM) was written for automating Outlook for a user sitting at the box running it. See, Outlook is very personal and I do mean, it’s very, very...