Microsoft Developer Support does not write or maintain customer production code. If you want Microsoft to do the changes and implement production code, then MCS would be the more appropriate Microsoft organization. Also, you could engage a Microsoft Partner, or any other third party developer entity...

One area I do developer support for is EAS development with those who have an EAS client developmnet license and have a specific support agreement in thier Premier contract for EAS developer support - these are needed to get any EAS developer support from Microsoft. Developers who do not have these should...

Customers sometime have a misunderstanding of what is covered when supported is provided. So, I’ve put together a link covering common areas for all to read. I would suggest starting with the link below to get an understanding on what is supported to understand some of the basics of supportability. ...

This blog post is about making things clearer... Have you ever had a hard time explaining to a person that something does not work correctly or breaks when you perform a series of steps? I know I have. I'm pretty sure I speak clearly and am to the point, however it can be hard to describe a problem...

Ahhh thats a big one... What is supported: • Non-recurring appointments • Contacts in Microsoft Outlook that you create or modify • Folders that you create in Outlook and in Exchange 2000 Server or Exchange Server 2003 • E-mail messages that you create or modify "All other tasks that use the WebDAV...

Microsoft released preliminary protocol documentation for Exchange 2007 (as well as Microsoft Office 2007 and SharePoint Server) as part of Microsoft's Interoperability Principles. The Exchange protocols are now publicly available on the Open Protocol Specifications section of MSDN in preliminary form...

Microsoft released preliminary protocol documentation for Exchange 2007 (as well as Microsoft Office 2007 and SharePoint Server) as part of Microsoft's Interoperability Principles. The Exchange protocols are now publicly available on the Open Protocol Specifications section of MSDN in preliminary form...