http://blogs.msdn.com/b/webdav_101/archive/2011/09/29/microsoft-developer-support-does-not-write-or-maintain-customer-production-code.aspxMicrosoft Developer Support does not write or maintain customer production code. If you want Microsoft to do the changes and implement production code, then MCS would be the more appropriate Microsoft organization. Also, you could engage a Microsoft PartnerenTelligent Evolution Platform Developer Build (Build: 5.6.50428.7875)