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  • Blog Post: Intelligent systems in retail: Even the credit-card reader cares!

    Posted By Simon Francis Solutions Specialist I was speaking recently with employees of a large UK food retailer, and was really impressed with the way they were looking at using even the simplest store device to help build their relationship with their customers and provide valuable insight. ...
  • Blog Post: Does my bum look big in this? The shifting consumer experience, part 2

    Posted By Simon Francis Solutions Specialist Our two-part blog series on “smart” shopping trends continues with this analysis from Simon Francis on dressing-room innovation. Delay mirrors, like this one from Comqi, record and plays back the last few seconds of your life, so you can...
  • Blog Post: Seen at the Show: Three Outstanding Retail Solutions

    Posted By Simon Francis Solutions Specialist I recently attended this year’s Retail Business Technology Expo (RBTE) at Earls Court in London. I often think that trade events focus on how bad a cup of coffee can be or how much the attendees are prepared to pay for a ham sandwich. However, RBTE...
  • Blog Post: Transforming the Low-Tech Retail Letdown

    Posted By Simon Francis Solutions Specialist I’ve become a fascinated observer of the shopping experience here in the UK, and the many opportunities to use technology to transform poor customer experiences. A recent shopping experience of my own highlighted the opportunity that is lost when...
  • Blog Post: Transforming Retail Therapy

    Posted By Simon Francis Solutions Specialist On a recent trip to New York, I took a couple of hours out of the schedule to enjoy some Fifth Avenue “Retail Therapy”…please don’t tell my boss…. It is difficult in my line of business not to notice the differences in...
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