Welcome to the Windows Live Agents Team blog!
This blog will be used to post announcements, tips, and documentation supplements to help planning, development, deployment, and support of your agent. Our SDK is currently in an Alpha release stage, accessible by only a very small audience. Please look out for a public beta coming later this year! This blog and other community resources should help to prepare and give you a very rough idea of some features even before you have full access to the SDK.
Comments are always welcome, but to effectively engage the community and product group in discussion, please post your questions to our forum found at: http://forums.microsoft.com/MSDN/ShowForum.aspx?ForumID=1687&SiteID=1