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  • Blog Post: Guidelines for Testing your Agent

    As compared to Web sites and traditional software applications, conversational agents are subject to some unique policy compliance risks. These risks arise because: · End users’ interactions with agents are freeform and unpredictable. · Agents often engage in human-like interactions and operate...
  • Blog Post: Best Practices for Developing a Windows Live Agent: part 3

    Use Dialogs Dialogs create a more interactive experience and help the user to feel like he/she is driving the conversation. Example: - Hey, I have really cool games. You wanna see them? ? Yes. - Here are my games: <empty/> Hangman {*} Word Scramble {*} Reversi {*} ...
  • Blog Post: Best Practices for Developing a Windows Live Agent: part 4

    Use Canonical Questions A canonical question establishes the most concise, “representative” question for a topic. If a user asks an ambiguous question, the agent responds with a clarification request using the canonicals for each matched topic. Note that only one question should be marked as a canonical...
  • Blog Post: Best Practices for Developing a Windows Live Agent: part 2

    Create Good Subpatterns Subpatterns are one of the most powerful NL recognition features in the BuddyScript language. They allow you to write efficient, reusable code. Many subpatterns are defined in various packages in the Vocabulary directories for each language in BuddyScriptLib. Have a look at...
  • Blog Post: Best Practices for Developing a Windows Live Agent: Part 1

    Today we will start a series on best practices for developing a Windows Live Agent (WLA). Here we go: Use the WLATemplate Project as a Starting Point The WLATemplate Project (“C:\Program Files\Colloquis\Colloquis SDK\Projects\WLATemplate“) is a generic project you can quickly customize into...
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