Vista knowledge from the OEM team and others...

Since Windows Vista was released, there have been a handful of fixes that have come out to address various USB bus and device issues. In some cases, only one or two files were affected and updated. In other cases, it involved updates to all of the core...

"You probably can’t avoid tech support problems entirely, but by using tools that Microsoft’s Global Escalation Services support team uses, you can obtain detailed Windows system and application information that can shorten a support call or even avoid...

If you're setting up a system to run Chinese Vista with Office 2007 installed and you're not able to get those Chinese characters to show during OOBE you should be able to follow the below steps to get this enabled: Please do the following: Machine...

Microsoft Customer Service & Support (CSS) is changing its Professional support model to deliver deep technical expertise in the most effective and efficient manner possible. By the first quarter of 2009, Microsoft will expand its call-back model...

There is an undocumented feature in WinDbg that may be useful for remembering WinDbg commands and essentially building a personalized GUI cheat-sheet of commonly commands. The syntax is ".cmdtree c:\debuggers\cmdtree.txt" where cmdtree.txt is a text...