June, 2009

It’s good to see millions of you online again! The vast majority of folks are happily gaming once again, but we’re not done yet. Here’s an update on a few of the topics that people have been asking about via the blog/email/twitter. The case of the...

Since a lot of folks have asked.... We are in the process of reloading around 150 pieces of content - this includes the Sega arcade games, Rockband DLC, etc. Because of how our caching works and replication out to CDNs, this could take somewhere between...

Most of the new content has been coming up - will get completed this evening. Have gotten a lot of feedback from folks who have both been able to download the new arcade content as well as seeing some of the new content they were waiting for appearing...

Got over the immediate marketplace hurdle, and now the issue with the latest arcade titles downloading is resolved. We still have some newer content we need to get re-added to get it up there, and we are still having issues with the 1 vs. 100 download...

Here is what we are tracking and status: Marketplace issues - the issue is understood, however the resolution is complicated. While I have seen some great suggestions in the blog about how to quickly resolve this, we are having to do this in a rather...

As e stated, we are tracking and in the process of resolving an interesting issue around Marketplace. As a part of the work we did yesterday, there were some updates to the tools we use to load content onto the service, and there are some unexpected failures...

The graveyard shift has been investigating and triaging issues all night – thanks for your reports! We’re working our way though the list and resolving them as quickly as we can. I want to let you know that we are absolutely aware of the Marketplace...

Its 3:16am here in Redmond... things are looking really good. Appreciate the feedback that has been sent - we have gone through all issues that were reported and validated fixes for any issues remaining. e just snuck outta here, Shreddy is still barkin...

We did hear of a couple of issues after turning things back on, not the least of which were issues with Bungie/Halo 3. We did experience some network issues between our service and Bungie, which are now resolved. If you are experiencing any other issues...

Its on! Game on!

Starting to take a wee bit o' flack for the flying analogy, but hey - as with the work today, we started it, we gotta finish it. :) Final reports from the teams are coming in on validation. I know we are cutting it close, but please trust me when I...

I think I can even see the runway. While it was my fondest hope that we would come in well under the wire, we still have a bit to tidy up, and are likely to go close to midnight pst. The remaining list of issues is pretty small, however its important...

Still working through a pile of little nit issues. The number is dwindling. Given that we are still working on issues, its reasonable to expect that we are gonna use most of the runway. We are close to opening our connections to external partners,...

Validation is going well – a couple of bumps here and there, but we are quickly working the kinks out. Will try to send hourly updates from here on out. Until then, a couple quick facts: 1. Regardless of what time MSDN or your computer thinks it is...

Our work in the datacenter continues – we are currently in the validation process. I know everyone is anxious, but I am certain you can also understand why we want to make sure we got it right. A lot of questions around what we are doing and why –...

If you are, then you already know that it isn’t working. You’re getting an error that states “This game requires a connection to Xbox LIVE”. This requirement is unique to our pre-release operating systems such as the Windows 7 Beta. Released OSes...

Hey! I’m Derek and I work with e and Shreddy here at Xbox LIVE. Our maintenance is going well – the team has been working hard through the night, and we have had minimal issues thus far. A lot of questions around why 24 hours? That is a great...

Hello and welcome! This blog is the public home of the Xbox Live Operations team. We'll be using it to keep you posted on events like Tuesday's maintenance and alert you to cool things when we can. You'll find us talking about the public bits of what...