Ruminations from the Expression Web support team

We have just released a fix for licensing and activation issues with Expression Web 4. Symptoms of licensing and/or activation issues include: Expression Web 4 reverts to trial mode. You receive a message that states that the product key is invalid. The...

One of the most common causes for slow performance in Expression Web is network latency while remotely authoring a site. For example, if you are editing your site live using an HTTP or FTP path, the performance of Expression Web while doing so is heavily...

There are a few known causes for Expression Web crashes. If you start Expression Web and you see a message telling you that it’s encountered a problem and needs to close, it’s possible that one of the issues below may be causing the problem. Kaspersky...

Some customers have experienced problems when entering a product key or when activating Expression Web 3 or 4. This problem may have one of the following symptoms. You see an error that says “The licensing didn’t start properly (c004E01E).” A valid product...

I’m often contacted by frustrated Expression Web users, both those new to Expression Web and those who are moving from FrontPage, who are struggling to figure out how to accomplish seemingly simple tasks such as formatting page elements and arranging...

Service pack 2 for Expression Web 3 is now available. You can find all the details (including a download link) here . Here is a recap of what’s included. Issues resolved in this service pack When editing PHP, files you may have been asked to update related...

We recently announced that existing users of Expression Web 3 will get Expression Web 4 at no charge when it’s available. Existing users of Expression Studio 3 will receive version 4 at no charge. See http://www.microsoft.com/expression/products/Upgrade...

Note: This blog entry replaces a previous blog entry which examined the same issue – this blog has been updated with new information and a new workaround. Here’s another installation crash issue. The install of Expression Web 3 will be humming right along...

During the installation of Expression Web 3, you may encounter the following error: Exception has been thrown by the target of an invocation.Cannot find DependencyProperty or PropertyInfo for property named ‘Effect’. Property names are case sensitive...

Say what? After inserting what looks to be a perfectly good DVD disc into the reader and trying to run the install for Expression Web 3, you see the error message to the left on the screen. What does it mean? Is it some kind of secret Microsoft code?...

When launching Expression Web 3 after a successful installation, Expression Web 3 may crash with the following error dialog: “Microsoft Expression Web 3 has encountered a problem and needs to close. We are sorry for the inconvenience.” If you click “What...

Allow me to introduce you to a popular member of the ASP.NET community that has existed in Expression Web since version 2. In this case I’m talking about the Calendar Control, which is available from the ASP.NET Controls in the Toolbox. Adding a Calendar...

Just when you thought it was safe to go back into the water… the BSOD (Blue Screen of Death) makes an unexpected appearance right after, of all things, installing Expression Web 3. The silver lining is if you’re running Windows Vista or Windows 7 then...

Yes, it’s a long title for a blog, but I’ve got to differentiate the types of setup crashes we have been seeing lately. This one I’ve seen affecting Expression Web 2 and only with computers that have Office 2007 installed on the same machine. Here’s a...

Please Note: This particular Expression Web 3 setup/install crash is very specific to the problem listed in the blog – a WMI service that won’t start, giving an error 127, which causes the Expression Web 3 install not to succeed. Please do not attempt...

By now, you have most likely downloaded the trial version of Expression Web 3 and tried it out. Perhaps you’ve purchased version 3 of Expression Web and are now trying to install it. It’s exciting, installing a new piece of software, especially a new...

The title of this article isn’t an understatement. Just take a look at the picture below. Yes, this is a screenshot of an actual Expression Web setup dialog. Kind of scary isn’t it? The kicker to this weird issue is that Expression Setup and most of the...

This is a known problem that pops up every now and then with the Total Training DVD that is included with Expression Web 2. Let’s go over the scenario. When you put the Total Training DVD into the machine you see a prompt telling you to install Silverlight...

This is another frustrating setup error. It happens during the install of Expression Web 2 and always kills the installation dead in its tracks. The 1406 error means  that the Windows Installer has been denied permission to write to one or more registry...

Tired of trying to install Expression Web 2 over and over again only to have the installation crash with an unhandled exception error? Sick of seeing the dialog “An unknown error has occurred” during Expression Web 2 setup? No, it won’t cost you $19.95...

This is a frustrating problem. You launch Expression Web and the splash screen pops up, like normal. But all of the sudden you see … The time it takes for the re-install or the re-configuration to complete varies but you may sit there for 20 seconds on...

Problem When you try to preview an ASPX or PHP page in Expression Web 2, which uses the built-in Microsoft Expression Development Server, you may receive one of the following two errors: The XML page cannot be displayed Cannot view XML input using style...

Note: This article has been recently updated to include compatibility information for Internet Explorer 6. Please see the end of the article for further information. One of the comments I hear commonly from customers is they miss the photo gallery that...

Problem Expression Web 2 install fails with an error 1923. The setup installation log may contain the following line: Error: Installation of the "Microsoft Expression Web 2" product has reported the following error: 1923. To view the install...

Here is a list of web sites that offer some training / tutorials on Expression Web. http://expression.microsoft.com/en-us/cc136522.aspx http://www.learnexpression.com http://expression-tutorials.com http://by-expression.com http://any-expression.com http...