Ruminations from the Expression Web support team

I’m often contacted by frustrated Expression Web users, both those new to Expression Web and those who are moving from FrontPage, who are struggling to figure out how to accomplish seemingly simple tasks such as formatting page elements and arranging...

Some customers have experienced problems when entering a product key or when activating Expression Web 3 or 4. This problem may have one of the following symptoms. You see an error that says “The licensing didn’t start properly (c004E01E).” A valid product...

We recently announced that existing users of Expression Web 3 will get Expression Web 4 at no charge when it’s available. Existing users of Expression Studio 3 will receive version 4 at no charge. See http://www.microsoft.com/expression/products/Upgrade...

During the installation of Expression Web 3, you may encounter the following error: Exception has been thrown by the target of an invocation.Cannot find DependencyProperty or PropertyInfo for property named ‘Effect’. Property names are case sensitive...

There are a few known causes for Expression Web crashes. If you start Expression Web and you see a message telling you that it’s encountered a problem and needs to close, it’s possible that one of the issues below may be causing the problem. Kaspersky...

By now, you have most likely downloaded the trial version of Expression Web 3 and tried it out. Perhaps you’ve purchased version 3 of Expression Web and are now trying to install it. It’s exciting, installing a new piece of software, especially a new...

Please Note: This particular Expression Web 3 setup/install crash is very specific to the problem listed in the blog – a WMI service that won’t start, giving an error 127, which causes the Expression Web 3 install not to succeed. Please do not attempt...

Tired of trying to install Expression Web 2 over and over again only to have the installation crash with an unhandled exception error? Sick of seeing the dialog “An unknown error has occurred” during Expression Web 2 setup? No, it won’t cost you $19.95...

We have just released a fix for licensing and activation issues with Expression Web 4. Symptoms of licensing and/or activation issues include: Expression Web 4 reverts to trial mode. You receive a message that states that the product key is invalid. The...

Note: This article has been recently updated to include compatibility information for Internet Explorer 6. Please see the end of the article for further information. One of the comments I hear commonly from customers is they miss the photo gallery that...

Expression Web 1.0 lacks a wizard interface to allow easy insertion of video files. This feature was present in FrontPage but is not included in Expression Web because it didn't comply with web standards. This particular solution uses Microsoft Windows...

Yes, it’s a long title for a blog, but I’ve got to differentiate the types of setup crashes we have been seeing lately. This one I’ve seen affecting Expression Web 2 and only with computers that have Office 2007 installed on the same machine. Here’s a...

Allow me to introduce you to a popular member of the ASP.NET community that has existed in Expression Web since version 2. In this case I’m talking about the Calendar Control, which is available from the ASP.NET Controls in the Toolbox. Adding a Calendar...

Problem:  When you open the help menu in Expression Web it displays XML Resolution:  This is caused by the username containing special characters.  The username used in this example is "steve & kelly".  Any special character...

This is a frustrating problem. You launch Expression Web and the splash screen pops up, like normal. But all of the sudden you see … The time it takes for the re-install or the re-configuration to complete varies but you may sit there for 20 seconds on...

Just when you thought it was safe to go back into the water… the BSOD (Blue Screen of Death) makes an unexpected appearance right after, of all things, installing Expression Web 3. The silver lining is if you’re running Windows Vista or Windows 7 then...

One of the most common causes for slow performance in Expression Web is network latency while remotely authoring a site. For example, if you are editing your site live using an HTTP or FTP path, the performance of Expression Web while doing so is heavily...

Expression Web can break the junk mail filter in outlook.  This will cause windows to configure Expression Web every time you receive an email.  This message will appear. "Please wait while Windows configures Microsoft Expression Web"...

For this example I'm going to create a new menu item called "test" on the "small business 1" template 1. Open your web site in Expression Web and create a new folder in your web site called "test" (w/o the quotes) 2. Create...

If you install the trial version of Expression Web 2 then purchase a license of it you can enter your product key in by following these steps. 1.  Within the control panel open the "add/remove programs" or "programs and features"...

There is a lot of power to be harnessed in Expression Web. So many fantastic opportunities and users who amaze us on a daily basis with what they have done using this product. We have a unique perspective in support, as we usually see the problems people...

Some users are experiencing this problem with the help menu.  When you open the help menu in Expression Web you get prompted with the following message. "Do you want to open or save this file?" Name: BROWSE0.EXPRWD.xml Cause: Missing registry...

This is a common problem among new users.  When trying to connect to your website within Expression Web sometimes errors will occur.  Here are a few steps to take. 1.  Contact your host and confirm you have the correct address, username...

Problem When you try to preview an ASPX or PHP page in Expression Web 2, which uses the built-in Microsoft Expression Development Server, you may receive one of the following two errors: The XML page cannot be displayed Cannot view XML input using style...

This is another frustrating setup error. It happens during the install of Expression Web 2 and always kills the installation dead in its tracks. The 1406 error means  that the Windows Installer has been denied permission to write to one or more registry...