Additional Use Rights for MSDN subscriptions

re: Additional Use Rights for MSDN subscriptions

Simon — Sun, 20 Jan 2013 10:11:51 GMT

No, that's not what happened; I requested the keys I have before the key limit was reduced.

When I needed more recently I contacted MSDN concierge and they couldn't do anything, then contacted MSDN support (icky process, had to call) to increase them and all they did was put the quantity available in the site up to the number I already had, which still left 0 keys available to request. I had to buy a copy retail!!! :(

re: Additional Use Rights for MSDN subscriptions

zainnab — Sun, 13 Jan 2013 21:26:52 GMT

Simon,

All you have to do is call support and they will raise your keys if you explain you need more. That appears to be what you did in this case so I'm not sure the lack of service argument is valid here.

re: Additional Use Rights for MSDN subscriptions

Simon — Sat, 12 Jan 2013 12:30:16 GMT

Wow. Thanks. Except you've taken away most of our ability to get product keys, so it's not really practical to use them for anything but the bare minimum of dev and testing. Seriously, I can get 3 windows XP licences. My test VM's on my laptop and desktop use two up and I work on a customer site and need to install a VM there too, now I'd have none left if it hadn't been for having requested more before the change. Also you did it WHILE MY AGREEMENT IS STILL VALID??? I didn't get a refund, how can you think that's a good service????