All great designs come from deep understanding to customers. In my case, I'd like to design the email service for information workers(IW) as I am one of them. Basically they are hired to get things done. Modern projects, or tasks in smaller granularity,
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Nowadays software is getting so complex that it needs incredibly more and more people to build it. For example, there are 9000 engineers working on Vista simultaneously. In certain sense, you can call that it is a labor-intensive industry. Ideally, it
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As to the complexity level of problems, developers in Microsoft, who deal with coding, are probably taking one of the most challenging jobs in the world. But another engineering role, program manager, is not easier in any sense. Before I explain why,
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