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Monday, November 16, 2009 3:00 PM

Plug-In Sample to map Address Information between Account and related Contact

Mapping streamlines data entry when a user creates new records that are associated with another record. When an entity has a relationship with another entity, you can create new related entity records from the associated view visible on the primary entity.
Posted by benlec | 0 Comments
Monday, November 16, 2009 1:48 PM

CrmDiagTool4 (Update v4.0.7333.10)

Hi all, Please update your copy . Changes: There was a bug in the [Server] SQL table information. The tool pickup a random server and this was a problem on multiple server configurations. Now the query is specified in order to match the information we
Posted by benlec | 0 Comments
Friday, November 13, 2009 1:37 PM

Plug-In Sample to Synchronize Customization between Organizations

Hi all, Here is a new Plug-In Sample proposition from my colleague Fouad Rachkidi: - Scenario is having 2 or more organizations - These organizations can be for testing, development, acceptance… - You make schema customization on 1 organization and once
Posted by benlec | 0 Comments
Tuesday, October 27, 2009 4:05 PM

Cross Organization Contact Synchronization Plug-In Sample

Hi all My colleague Fouad Rachkidi (CRM Escalation Engineer) who already posted another sample on this blog , created today a Pug-In which can allow you to create/update Contact across multiple Organization. Ex: You created Contact1 in Org1, it gets automatically
Posted by benlec | 0 Comments
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Monday, October 19, 2009 5:44 PM

Automatic Fix-It tool for KB968793 (Post UR installation changes)

Hi all, The other day I installed UR6 on my box and hit this problem. I found it annoying to go an modify my web.config myself. Also I remember many customers & partners hit this too. So.. I decided to create a tool to make it automatically. Here
Posted by benlec | 0 Comments
Wednesday, September 30, 2009 12:09 PM

Microsoft Dynamics CRM 4.0 E-Mail Router unexpectedly stalls

Hi all, It can happen that for no apparent reason the E-Mail Router sometimes stops working and you can receive the following error in the E-Mail Router machine Application Log: #26234 - The E-mail Router service could not process a provider work item
Posted by benlec | 0 Comments
Monday, April 13, 2009 3:55 PM

SDK Cleanup script for unwanted Workflow Instances stuck in Waiting… state

Hi all, We regularly receive questions about how to get rid of many workflow instances stuck in Waiting state.  You can cancel these workflow within the UI but for some reason this is sometime not suitable and executing a script is better. Once these
Posted by benlec | 1 Comments
Tuesday, February 10, 2009 12:36 PM

How to troubleshoot [System Jobs] failures using [Advanced Find]

Microsoft Dynamics CRM 4.0 is using a lot of System Jobs to drive many features like: Send Bulk E-Mail, Import Data, Workflows, Duplicate Detections, Campaign Activities distribution, etc….. These jobs are processed by the Asynchronous Service and it
Posted by benlec | 1 Comments
Tuesday, January 20, 2009 4:57 PM

Deadlocks, Performance issues, MSCRM database growth, AsyncOperationBase table increase [Updated 03/12/09]

Hi all, Performance issues can have many root cause and this article will not cover this. For general CRM 4.0 Performance Optimization, the first thing you need to do is to go through are these documents: Optimizing and Maintaining Microsoft Dynamics
Posted by benlec | 2 Comments
Thursday, January 08, 2009 11:34 AM

Improving CRM4 Performance under Windows 2008 using IIS7 Output Caching feature

Hi all, Web content can be divided into two categories: static content and dynamic content. Static content does not change from request to request. The content that gets returned to the web browser is always the same. Examples of static content include
Posted by benlec | 1 Comments
Tuesday, December 23, 2008 1:29 PM

Incoming E-Mails are not Tracked in CRM

Hi all, I’ve written a few blog posts to explain how to use tracing to troubleshoot E-Mail issues. Here I would like to provide a series of steps to check in order to fix these issues without having to analyze any trace. We assume that the CRM User or
Posted by benlec | 1 Comments
Wednesday, July 02, 2008 2:19 PM

CRM 4.0 E-Mail Connector Logger Tool

v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Hi all, I’ve just made this tool to easily enable logging for the E-Mail Connector in CRM 4.0 The logging for
Posted by benlec | 5 Comments
Friday, June 06, 2008 2:45 PM

CrmDiagTool4 for Microsoft CRM 4.0 update [4.0.7333.3]

Hi all, Just a minor update here. ( see download page ) I've added: - Hotfix Information from Registry Information ----------------CRM Hotfix Installed---------------- HKLM\Software\Microsoft\Updates\Microsoft Dynamics CRM Server\SP0\KB951319_Server\FileList\1[BuildDate]:
Posted by benlec | 1 Comments
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Monday, May 05, 2008 5:09 PM

Troubleshooting CRM E-Mail Issues in Microsoft CRM 4.0

Hi all, After my post about the CRM Router Logging, I wanted to give you some examples about how to use CRM Platform trace and Router Logging to troubleshoot and fix pretty much all CRM E-Mail Issues. - To see how enabling platform trace, please check
Posted by benlec | 2 Comments
Friday, April 11, 2008 10:18 AM

Outlook Inbox folders stuck on Loading message in CRM 4.0

Hi all, Do you get this with CRM 4.0 Client? We are seeing many request of this kind in CRM Support. @font-face { font-family: PMingLiU; } @font-face { font-family: Cambria Math; } @font-face { font-family: Calibri; } @font-face { font-family: @PMingLiU;
Posted by benlec | 14 Comments
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