Microsoft CRM Support Tools Info : E-Mail Connector

Microsoft Dynamics CRM 4.0 E-Mail Router unexpectedly stalls

benlec — Wed, 30 Sep 2009 13:09:00 GMT

Hi all, It can happen that for no apparent reason the E-Mail Router sometimes stops working and you can receive the following error in the E-Mail Router machine Application Log: #26234 - The E-mail Router service could not process a provider work item...(read more)

Incoming E-Mails are not Tracked in CRM

benlec — Tue, 23 Dec 2008 15:29:00 GMT

Hi all, I’ve written a few blog posts to explain how to use tracing to troubleshoot E-Mail issues. Here I would like to provide a series of steps to check in order to fix these issues without having to analyze any trace. We assume that the CRM User or...(read more)

CRM 4.0 E-Mail Connector Logger Tool

benlec — Wed, 02 Jul 2008 15:19:00 GMT

v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Hi all, I’ve just made this tool to easily enable logging for the E-Mail Connector in CRM 4.0 The logging for...(read more)

Troubleshooting CRM E-Mail Issues in Microsoft CRM 4.0

benlec — Mon, 05 May 2008 18:09:00 GMT

Hi all, After my post about the CRM Router Logging, I wanted to give you some examples about how to use CRM Platform trace and Router Logging to troubleshoot and fix pretty much all CRM E-Mail Issues. - To see how enabling platform trace, please check...(read more)

How to implement Logging for the Microsoft CRM 4.0 E-mail Connector

benlec — Tue, 25 Mar 2008 11:38:00 GMT

Hi all, Here you’ll not get a tool for once but instructions and demo about how to implement tracing for our Microsoft CRM 4.0 E-Mail connector. In CRM 3.0 we were using Registry Keys to do this but there was not a lot of granularity, we could only trace...(read more)