Management Tip: Active Listeninghttp://blogs.msdn.com/bgroth/archive/2004/10/01/236861.aspxTip number 2 is about &ldquo;active listening&rdquo;, which can be useful in any interaction, but very useful as a manager. These tips are in order of how you should listen with the other person, who has some problem to solve, but should solve it themselvesen-USCommunityServer 2.1 SP1 (Build: 61025.2)re: Management Tip: Active Listeninghttp://blogs.msdn.com/bgroth/archive/2004/10/01/236861.aspx#236938Sat, 02 Oct 2004 05:57:00 GMT91d46819-8472-40ad-a661-2c78acb4018c:236938GWWhat do you do if you don't like how they decide to solve it?re: Management Tip: Active Listeninghttp://blogs.msdn.com/bgroth/archive/2004/10/01/236861.aspx#237107Sun, 03 Oct 2004 03:02:00 GMT91d46819-8472-40ad-a661-2c78acb4018c:237107Brian GrothYou have to trust your employees to do the right thing. You can always coach an employee if they are dealing with a new topic, but eventually you have to trust them. Micromanaging someone or being unable to delegate is usually far worse than the risk of an employee making a wrong decision.re: Management Tip: Active Listeninghttp://blogs.msdn.com/bgroth/archive/2004/10/01/236861.aspx#246447Fri, 22 Oct 2004 18:20:00 GMT91d46819-8472-40ad-a661-2c78acb4018c:246447SergheiI think that sometimes the very word &quot;Like&quot; needs to be examined. Sometimes it's like &quot;if he chooses what I would choose, then it's ok. In other case I need to correct him&quot;. But nowadays we find that there are more than one road that can lead to the right result. So if your people choose what they choose but still get the right results - fine! <br> <br>But when you're starting with that - remember about some time buffers, man! :)Business Management Tipshttp://blogs.msdn.com/bgroth/archive/2004/10/01/236861.aspx#404261Thu, 31 Mar 2005 21:42:00 GMT91d46819-8472-40ad-a661-2c78acb4018c:404261Brian Groth's Life at MicrosoftBusiness Management Tipshttp://blogs.msdn.com/bgroth/archive/2004/10/01/236861.aspx#463159Sat, 10 Sep 2005 01:31:56 GMT91d46819-8472-40ad-a661-2c78acb4018c:463159Brian Groth's Life at MicrosoftBusiness Management tips, book reviews, and related stuff from Brian Groth. Business Management Tipshttp://blogs.msdn.com/bgroth/archive/2004/10/01/236861.aspx#463180Sat, 10 Sep 2005 01:33:04 GMT91d46819-8472-40ad-a661-2c78acb4018c:463180Brian Groth's Life at MicrosoftBusiness Management tips, book reviews, and related stuff from Brian Groth.