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Why not have email in Windows Home Server?

An often asked question by some of the more advanced users of Windows Home Server has been "Why doesn't it include built in support for hosting my own email on it?"

The are two primary reasons, the most important being the fact that most users simply didn't want it.

Back in 2004 or so when the skunkworks project that eventually became Windows Home Server first was getting rolling, various studies were performed to best understand what users really wanted and expected from a Home Server.

Of those users with broadband internet connections (the target market for Windows Home Server) 86% were already "very satisfied" with their existing email which is pretty significant considering that when you broke down what services respondents were using, about ~50% of those using their provided ISP account, while another ~50% another uses one of the major web mail providers (Hotmail, Gmail, etc). Note that these two groups are not mutually exclusive as there company email and existing vanity domain based email and there still exists plenty of room for overlap.

Back then For those who want email on their own vanity domain one would have to contract with a company for web hosting and get the email included or use a straight email provider, both of which would likely cost them a few bucks per month. If they wanted a more advanced mail server (like Exchange) they would likely pay significantly more.

Now though, with services like Windows Live Admin Center (formerly known as Windows Live Custom Domains)... you can use Hotmail and all of the spam fighting and organizational tools it provides for free as the back-end for your own custom domain, all you have to do is provide the domain name and an MX record... which is a good thing if your home network ever goes down.

Practically speaking... consider this hypothetical case:

Imagine you have a house/apartment fire and on your way out, after making sure the kids and spouse are out the door ahead of you, and that the dog and cat are safe, you stop to grab your Windows Home Server knowing that even if the desktops and laptops go, you'll have all of the files and backups you need... what then?

Even if your home isn't a complete loss, you may not be able to setup your email serving Windows Home Server there again right away due to the possibility of water damage or electrical issues. Where do you run your server in the mean time? The in laws house? The hotel room? Tethered to your cell phone?

These are the kinds of issues that the average data center and/or enterprise has to think about in order to provide a given level of reliability and is not something a Home Server owner, even an advanced one should have to think about to ensure that they can keep sending and receiving email.

This is part of why the Azure Services Platform and related Live Services are so interesting to watch as time goes on as it simplifies so much of the complexity behind having multiple data center class reliability and availability and while there certainly are aspects of a product like Windows Home Server that could take advantage of 'cloud services', it is unlikely that that it will ever be fully replaced by such a platform.

Lets face it, services like Live Mesh is great... but it *only* gives you 5 gigs in the cloud for free. Why be limited to 5 gigs when I can have 5 TB on my Home Server for just a few dollars more and possibly replicate a subset of those files (my most important ones) to the cloud?

Above I said there were two reasons... the second is that there is already a Microsoft server product which is almost as easy to use as Windows Home Server and provides email... it's called Windows Small Business Server 2008 which not only has email through Exchange, but SharePoint, Forefront, SQL Server, WSUS and far far more and is intended those customers and businesses who want the kind of on premises services like email, which as I said is less the case with Windows Home Server users.

Sure SBS 2008, it doesn't do everything Windows Home Server can... sometimes though two boxes/products/services/etc are required instead of one, just as we've seen with Windows Home Server's 10 PC and 10 user limit.

Published Friday, March 13, 2009 9:38 AM by Brendan Grant

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Comments

# re: Why not have email in Windows Home Server? @ Friday, March 13, 2009 1:39 PM

In reading the last two paragraphs, I was struck by how wrong they sound.  To me, the better question is, "Why is SBS 2008 not a growth path for Windows Home Server without having to lose Windows Home Server functionality?"

To me, if I am forced to lose great functionality to gain some other and unrelated functionality, then I am not looking at a growth path.

Windows Home Server is fantastic and a wonderful product; for what it is.  The same can be said for SBS 2008, but there is too much Windows Home Server functionality given up to move to SBS 2008.

Maybe the next version of SBS will catch up or maybe it will be the version after the next version.  Either way, moving to SBS 2008 from Windows Home Server is not a valid growth path.

Robert Miller

# re: Why not have email in Windows Home Server? @ Friday, March 13, 2009 2:59 PM

I agree that in some respects it seems strange to have these be two separate products, especially when both come from the “Windows Server Solutions Group”... and to not have a defined growth path between them as we have with a number of other Microsoft products, though at least at present there is a good reason for it.

One of the biggest reasons that Windows Home Server and SBS2008 were built as separate product lines (aside from having fairly distinct markets) is because of their radically different underpinnings which Windows Home Server to RTM back in July of 2007 on the long stable underpinnings of Server 2003, while SBS 2008 had to wait for Server 2008 to RTM in Feb 2008 for SBS 2008 to be able to finish up their specific work and RTM 6 months later in August 2008. Had both products been designed as one, or have more common sharing between them, or to have a clear upgrade path between the two, Windows Home Server likely would have shipped a full year later at least, if not longer and heck knows, marketing timing is pretty important.

Also remember that when we talk about moving from WHS to SBS... we are really talking about different sort of products... for example... when you buy a cell phone running Windows Mobile... do you expect to be able to upgrade it to Windows Vista? Sounds crazy yes... but in the case of WHS to SBS... it's less so.

Windows Home Server is generally purchased not as some media that you throw on your own box... but as a headless device that you plug in and it just works without any care as to what is happening under the hood, SBS on the other hand is usually either pre-installed or manually installed onto a full (headfull/headed) server that is treated more as a server than a device.

For what it's worth though, you are not the first to express a desire for a more WHS like features (Drive Extender, client backup, etc) in SBS and it is something that they are exploring however how, when and if such feature make their way into SBS I do not know.

Brendan Grant

# re: Why not have email in Windows Home Server? @ Sunday, March 15, 2009 8:07 AM

While I tend to agree that a full mail server is not required in WHS, I would really, really like to see some sort of mail and "groupware" repository that allows me to amalgamate my various mail accounts and also to share family calendar and contact details - replacing the calendar behind the kitchen door and the addresses buried in multiple pst, wab, xls and other files on multiple PCs and laptops.

I had originally hoped that WHS would be that mechanism, but it would appear that is not to be. I certainly don't need an SBS 2008, but I don't think that the Windows Live components are at the point of delivering me my nirvana either.

Allan

Allan Marsh

# re: Why not have email in Windows Home Server? @ Sunday, March 15, 2009 9:07 AM

I tend to agree with some of the points made in the article that WHS is first a backup system, but as stated by many it needs to be more and can be more and SHOULD be more, much more.  The issue will be for many " where is the fine line that separates it from being a full business Server" and the Home Server.  But let's not forget we do call it WHS  Windows Home Server, and in the home and with "Server" in its name it can and should "Serve", serve pictures, video, movies, entertainment services.... and more.... but for the home not the Enterprise.

The struggle with many will be and it will vary depending on who you talk to... aligned WHS with its name "Windows Home SERVER".  And that very very fine line will be tugged from all sides from time to time.  

But that is what is so exciting about this product...and why we love it so much.  It's a bridge to so many things, or at least has the potential to be; which in many cases we should explore.

Newbee-WHS

# re: Why not have email in Windows Home Server? @ Sunday, March 15, 2009 10:34 AM

I agree that the *typical* WHS consumer is going to keep using their web hosted email system.  As an Office Live customer, I couldn't be happier with the arrangement.  I have 2 consultants working from their home offices..I don't want them hitting WHS for email.  Besides, I already have them hitting for VOIP.  I'm running 3CX's IPPBX phone system ontop of WHS.  It works great and it is currently more cost effective compared to hosted PBX services.  For our home...its all about entertainment.  So I hope WHS team concentrates on this and extending WHS to services like Live Mesh.

I have to respond to your comment "Lets face it, services like Live Mesh is great... but it *only* gives you 5 gigs in the cloud for free. Why be limited to 5 gigs when I can have 5 TB on my Home Server for just a few dollars more and possibly replicate a subset of those files (my most important ones) to the cloud?".  I hope that the WHS team sees "extending" WHS rather than "replicating" data as the key opportunity.  Sure there is already WHS provided remote access.  But I think the key will be to integrate WHS into Live Mesh so that Live Mesh simply has access to everything on WHS.  Then Live Mesh can act on the specified folders and/or files accordingly.  For example, lets say you want to search music.  Live Mesh could do federated searches against the WHS search subsystem and display results in Live Mesh desktop.  Then using Live Mesh Media Player, you could simply select the remote file and stream the content from WHS.  Something like this would make WHS a powerful adjunct device to Live Mesh.  Without it, Live Mesh & Live SkyDrive threaten WHS roadmap.

JohnCz

# re: Why not have email in Windows Home Server? @ Sunday, March 15, 2009 10:50 AM

..also, the WHS team shouldn't assume that Live Mesh will be fixed at 5GB.  I can see a annual subscription for 50GB,100GB.  Though I doubt we'll see TB offerings in the next 5 years.

Something the WHS, Windows Live teams might be interested in looking at is Microsoft Research project "Social Desktop".

http://www.on10.net/blogs/laura/TechFest-Social-Desktop/

JohnCz

# re: Why not have email in Windows Home Server? @ Sunday, March 15, 2009 11:33 AM

my final post...I believe WHS relevance increases with laptop/netbook marketshare.  I wish laptop manufacturers would focus on incorporating highspeed & ultra efficient SSD drives instead of stuffing them with ever larger 250GB+ hard drives.  This is something that WHS OEM/Partner team might want to champion.  Perhaps one day we'll see WHS OEMs offer a free netbook with WHS purchase.  Or perhaps a WHS bundled with an extender is on the horizon.

JohnCz

# re: Why not have email in Windows Home Server? @ Sunday, March 15, 2009 12:45 PM

Allan, why limit your calendar and contacts to just your Home Server? Based on what I said in the main post... would it be preferred to have the data stored in the cloud and possibly aggregated down to the local lan?

Newbee-WHS, you raise a very good point, the word server has many connotations depending on who you are and what your tech background is, something we encountered in our early market research.

JohnCz #1, you are absolutely right, we definitely want to extend the Mesh experience and not just replace it outright... partially because Windows Home Server is a great place for some aspects of some of the services you described to live in part... but also because we (the Home Server team) don't have the engineering resources to do everything they have... only better.

#2, I agree that there is absolutely the possibility for more storage on Mesh... however it's important to temper such optimism based on hard disk sizes with the cold reality of business... paying for it all.

While the likes of Hotmail, Gmail and others are eager to give you oodles of storage space for your mail in the cloud, they do it so as to give you more reason to go to their websites and see the ads that pay for those services... Mesh doesn't have a similar business model (as far as I am aware), instead of being a way to get eyes to a site, they are a backend technology that will likely have to be monetized in some way at one point.

#3, feel free to post all you want :)

On pushing SSD over spinals for hard drives in laptops... I don't think this would be something the Windows Home Server OEM/Partner team would push per se... but I do think that there is definitely pushing going on from the market as a whole given the rapidly expanding sizes of SSD and their decreasing costs.

As far as "Buy a home server and get a ____ for free"... that's an interesting idea... and given that some OEMs like HP and now Acer are both in the net book and Windows Home Server markets... here's hoping they are listening... though from the looks of it, Acer is pushing a better together sort of thing in Japan right now.

Brendan Grant

# re: Why not have email in Windows Home Server? @ Sunday, March 15, 2009 1:28 PM

Wait a minute... I'm supposed to get spouse, kids, grandkids, cats and dogs out BEFORE I grab my HP MSS?

JohnBick

# re: Why not have email in Windows Home Server? @ Sunday, March 15, 2009 1:56 PM

Until we (or one of our partners) perfects backing up family members to ones Home Server... yes... here's hoping Microsoft Research is close on this.

Brendan Grant

# re: Why not have email in Windows Home Server? @ Sunday, March 15, 2009 2:48 PM

Hi Brendan,

I wrote an article over at WGS based on this article.  One question that a reader asked about relates to "services like Windows Live Admin Center".  His question: "He (Brendan) talks about Windows Live Admin Center but I have never seen any mention on how to get this to work with a xxxx.homeserver.com domain."

Could you perhaps explain further about this feature and perhaps discuss how to get it work with a WHS?

Thanks!

JC634

# re: Why not have email in Windows Home Server? @ Sunday, March 15, 2009 3:20 PM

(posting to both blogs)

At present there is no way to have ones *.homeserver.com domain name work with Windows Live Admin Center as when it comes to *.homeserver.com names, all we support are A records, not MX.

In theory with a little backend and UI work on the Microsoft end, a user editable MX record could be exposed... but is this worth it to the average user? Probably not as if you are going to go with a vanity domain for email... why go with third-level name like smithfamily.homeserver.com when you could do second-level name like smithfamily.com?

Instead I would argue that this is an opportunity for an enterprising company (or individual) who wants to provide their own dynamic DNS service back to one's Home Server (and that integrates with the Console), provides a SSL cert for secure access AND an MX record (and/or hosted Exchange?). For note some Windows Home Server OEM's offer their own options for domain names in addition to *.homeserver.com, however I know of none that offer an MX as well at present.

It's worth noting to that all of what I described above can be done today for free or a couple of bucks with services like DynDns, No-IP, ZoneEdit, etc, just to name a few... just none offer the clean integration with the Home Server Console... which could be achieved with a bit of UI and plumbing code.

Brendan Grant

# re: Why not have email in Windows Home Server? @ Sunday, March 15, 2009 7:51 PM

I completely disagree.

WHS is not an upgrade path to SBS.  It is a home based or SOHO/small business tool which is NOT being correctly exploited.

Should I be required to purchase SBS just to have decent mail, if I run a business by myself or with my wife?

I am nearly happy with the WHS feature set but I want control of my mail including all the remote features such as Outlook web and OMA so I can keep up to speed on the go.  I also want media features but that’s another rant.

Do you realise that cheap NAS devices are rapidly encroaching on WHS space and they are low cost, cheap to run and you don’t have to build or tinker with them?

Your main argument does not seem valid as all small businesses run the same risk of fire and data corruption.

If a home user has POP email (most likely the highest percentage of email) stored on their home PC your argument also applied to them.

What is the difference?  

WHS Exchange could just be limited to POPing off existing email accounts but providing anywhere access and it doesn’t require users to constantly copy and paste PST files over networks to laptops and incur all the issues with trying to synch up multiple PCs.  It also provides SSL protected ‘on the go’ access to your calendar, contacts and still with all of WHS’s existing remote features.

If someone wished to buy Exchange for a Windows Server or get SBS the risks are exactly the same as if Exchange was offered as part of WHS.

We should be given the choice, as up until now, we have an expensive to run (as it’s a proper watt guzzling PC) machine with a higher initial purchase cost getting gradually overrun by Linux based NAS devices and free Linux distro’s.

Look at the rapid propagation of smart phones – imagine capitalising on this explosion with Exchange ‘lite’.

I think you need to reassess your user’s requirements that aren’t still based in 2004.

ExchangeME!

# re: Why not have email in Windows Home Server? @ Monday, March 16, 2009 4:45 AM

Where is the announced Foundation Edition Server going to fit?

Its been mentioned at a $200 price point, to be released in a month or so.

Bikeman

Bikeman

# re: Why not have email in Windows Home Server? @ Monday, March 16, 2009 9:30 AM

I agree with Alan. I enjoy all the things that WHS does for me and my lan, but I wish I could move my email to a central location that I can access from any of the clients on my lan. Right now the only way I can get it to work is to have the box checked "leave copy of messages on the server" on all my clients but my "usual" system.  That way, I don't loose any of my email when I am out of town with my laptop, etc. and when I do get home I can have my "usual" client download all the messages.  

It would be so much easier for my family to look at a calendar that was on WHS then on the fridge to see what is planned, etc.  

The only real way I can make sure that my Address book is correct is by using my cell phone as the go between my "usual" client and my laptop.  If there was a way to store my address book on WHS, then my family could have a central address book, with all my contacts, my wifes, etc. then we would not have to always be looking or asking for so and so's address, etc.  

Emory Lehman

Emory Lehman

# re: Why not have email in Windows Home Server? @ Monday, March 16, 2009 2:04 PM

Think of the engineering that would have to go into a WHS box to allow the average home user to run it.  I have been an Infrastructure Engineer and the thought of the forums being overrun by novice / amateurs is scary.

John K

# re: Why not have email in Windows Home Server? @ Monday, March 16, 2009 4:15 PM

ExchangeME!, rather than duplicating comments here and on WeGotServed I've replied to your comment there: http://www.wegotserved.co.uk/2009/03/15/what-is-a-windows-home-server/comment-page-1/#comment-12583

Bikeman, I do not believe that "Foundation Edition Server" or what some call "Windows Foundation Server" has been officially announced yet... so anything I would say about an unannounced product would be speculation.

Emory, excellent feedback and ideas.

John, the work done by our User Experience folks is truly remarkable considering how well they removed various knobs and buttons and helped create a design that non system administrators can use and manage. It's this same mentality that governs some of what we include in the product.

Brendan Grant

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