Business Value Blog

IE8 improves customer service, and sells more products…

BusinessValueBlog — Fri, 01 May 2009 11:05:00 GMT

IE8 Web Accelerators and Web Slices add another mechanism for your customers to interact with you in the way they choose, from where they are. This video describes how ASOS have achieved this: ";" galleryimg="no" mce_src="http://blogs.msdn.com/blogfiles/businessvalue/WindowsLiveWriter/095aa3f80137_6E96/video861c9c876575.jpg">...(read more)

Expose your business through services...

BusinessValueBlog — Wed, 11 Mar 2009 00:20:00 GMT

A while ago I posted about the value of exposing your business capabilities as services in order that others could use them, and in effect sell your products for you. Well Tesco.com have done it. Take a look at how to use them https://www.lansleytech.com/tescoapiweb...(read more)

The Pendulum Swings to Software + Services

BusinessValueBlog — Mon, 02 Mar 2009 17:32:56 GMT

Here's a big picture that I created a while ago to describe our Software + Services strategy:...(read more)

Surface Scenarios

BusinessValueBlog — Fri, 27 Feb 2009 18:18:00 GMT

I often hear of scenarios targeting the Surface unit that I think are actually appropriate for any multi-touch device. My view of Surface is that its optimum scenarios include object recognition and collaboration . So, if an object such as a mobile phone...(read more)

It's not how you do it, it's what you do.

BusinessValueBlog — Thu, 02 Oct 2008 14:57:00 GMT

Or, ' Delivering Software plus Services (S+S) ' A while ago a small group of people in Microsoft started an incubation project code named ‘Motion’. Principally Motion is a methodology that establishes *what* a business does, and not how it does it. It...(read more)

Web, meet the Real World

BusinessValueBlog — Fri, 12 Sep 2008 16:22:00 GMT

Have you spotted what some toys now include? They have a tag that has a Web address and a secret code. Once at the Web site you can register your toy by entering the code, you then gain access into previously secret content. If the toy is a doll then...(read more)

What's your Web site for?

BusinessValueBlog — Thu, 31 Jul 2008 17:57:00 GMT

Simply put, Web sites probably support two functions: one as a content provider, and the other as a channel that allows your users to interact with you or each other. Arguably the first describes the original Web; a collection of sites that publish content...(read more)

Transforming Customers into Advocates

BusinessValueBlog — Wed, 09 Jul 2008 12:06:00 GMT

What are notifications? My definition is small, timely, useful and usually actionable pieces of information that interest or enrich a receiver’s experience. Because my definition centres on the person receiving them, there are other attributes of notifications...(read more)

Here's a piece of my desktop

BusinessValueBlog — Tue, 17 Jun 2008 17:14:00 GMT

The interesting discussion about Gadgets for me is not a technical one, but a business one. My view is simply: If someone chooses to install a Gadget on the Vista Sidebar, they are dedicating a piece of their desktop to you. That can be valuable. Therefore...(read more)

Grumpy Developers

BusinessValueBlog — Thu, 29 May 2008 10:23:00 GMT

How many grumpy developers do you know? Some developers continually ask questions in an attempt to understand what's required and to identify what could go wrong. Others seem to ask fewer questions, and don't appear to be as preoccupied with exceptions....(read more)

Simplifying the User Experience choice

BusinessValueBlog — Tue, 27 May 2008 11:07:00 GMT

I've been thinking a lot about User Experience (UX) recently. How it's changed, why it's important, what the technology options are, ... The Microsoft platform offers so much choice, it can be confusing. So here's an attempt to offer some simplification...(read more)

DeepZoom Scenarios

BusinessValueBlog — Tue, 20 May 2008 14:31:00 GMT

What business scenarios does the DeepZoom technology support? Here are some I can think of: Showing additional information Showing additional, relevant information in situ without having to link off to another page. A great example of this is a car ad...(read more)

Less is more

BusinessValueBlog — Tue, 06 May 2008 14:25:00 GMT

I hosted a micro-presentation session at the Microsoft AIC. If you’re not familiar with this format of presentation, they’re very simple. 20 slides, 20 seconds per slide, the slides to be configured to change automatically. In addition be being good fun,...(read more)

Which Version of Silverlight?

BusinessValueBlog — Tue, 05 Feb 2008 14:24:00 GMT

I seem to be having more conversations about the different version of Silverlight and their capabilities. My view is quite simple: I have not yet come across a business scenario that Silverlight 1.0 cannot deliver against (excluding those where Digital...(read more)

Hidden Value of Services

BusinessValueBlog — Mon, 22 Oct 2007 10:45:00 GMT

When Web Services as we know them today were in their infancy I started to work with a customer that sold a market leading product. Their product was successful because of the rich supporting data source that helped their clients make intelligent decisions....(read more)