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Reflections from airborne reading

There are generally two kinds of books.  Those that you read once and seldom return to, and those that you want to reread every few years.  (And if you're smart you'll get the ones in the first group from the library and only buy those in the second group!)

A book that I reread every few years is The 7 Habits of Highly Effective People by Stephen R. Covey.  This was recommended to me many years ago by my manager at Microsoft.  The thing I like about this book is that it focuses on principles and substance, rather than image and perception, as the key to moving ahead.

I reread this book on the plane during my trip to MN and it awoke me to some very important insights, both with how to better manage myself and my team and also how to better deal wtih internal teams when there are conflicting priorities & schedules.

One of the important messages in this book is that in both personal & professional life, the only kind of agreement that leads to a healthy long-term relationship is a win/win deal where both parties come away happy.  This is in contrast to the usual business mindset of Win/Lose (I win, you lose).  At Microsoft we tend to have a win/win view with customers and partners (in my opinion at least), but things sometimes morph into win/lose when different teams inside the company are battling each other over turf, schedules, features, etc.  (I believe the same is true of most large corporations.)

The most important "personal management" lesson from the book is its splitting personal activities into four quadrants, based on urgency & importance (which are very different axes).  The key area to try to spend a more time on is with things that are important but not urgent.  (Instead, people tend to spend too much time on things which seem urgent but aren't really important in the grand scheme of things.)

Highly recommended reading. -Chris

Published Wednesday, July 09, 2003 1:03 PM by cflaat
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