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  • Chris Jackson is an Architect and the Technical Lead for the Windows Application Experience SWAT Team.

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How to Remove the RC Designation from the Windows 7 Reports in ACT 5.5
We shipped ACT 5.5 back in April 2009, several months before we shipped Windows 7. Helpfully (I guess) we decided to label it Windows 7 RC in the UI so you could specifically track your testing against the release candidate. We had the idea that we could Read More...
Posted: Friday, November 06, 2009 2:56 PM by Chris Jackson | 5 Comments
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ACT 5.5 in Non-English Locales Not Recognizing Date Strings: Workaround and Long Term Fix
I’ve been seeing a number of reports on an error while synchronizing with ACT, with an error message indicating something along the lines of: String was not recognized as a valid DateTime The errors have thus far come from Germany and The Netherlands. Read More...
Posted: Tuesday, June 30, 2009 10:52 AM by Chris Jackson | 5 Comments
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MMS 2009 Recap
I’m a wee bit behind on reflecting on the conferences that I was fortunate enough to participate in, but I like to spend the time to think about it. I guess to some extent it’s probably fairly selfish of me, because I think that the most frequent user Read More...
Posted: Sunday, June 21, 2009 11:47 PM by Chris Jackson | 0 Comments
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How to Fix the ACT 5.5 Persistence_FlushSqlError
I’ve seen this error come up a few times now, and there’s a (dirty, ugly) hack you can use to fix it. So, for those who are fans of dirty, ugly hacks, here you go. If you see the error: ACM encountered the following error while performing synchronization: Read More...
Posted: Tuesday, June 09, 2009 5:06 PM by Chris Jackson | 5 Comments
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The Case of the SUA Missing Log File
Since I’m using Mark’s tools, I figure I may as well steal his blog title scheme… I had a customer come to me with a question on Standard User Analyzer (SUA), looking for an explanation for why it was coming back with the following error: Failed to load Read More...
Posted: Wednesday, June 03, 2009 11:16 PM by Chris Jackson | 0 Comments
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The Long and Sordid History of Vendor and Community Data in the Application Compatibility Toolkit 5.5
Allow me to describe the typical scenario for a first time user for the Application Compatibility Manager component of ACT 5.5: Get an inventory, press send/receive, discover that you don’t find as much data on there as you expected, then send an email Read More...
Posted: Monday, May 18, 2009 7:57 PM by Chris Jackson | 2 Comments
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What’s New in ACT 5.5
The new ACT is here! The new ACT is here! I’m always on the forefront of breaking news, eh? We shipped ACT 5.5, erm, 11 days ago. (What can I say, it’s been a busy 11 days.) I know a little while back I blogged about whether or not you can wait for it Read More...
Posted: Tuesday, April 14, 2009 3:31 PM by Chris Jackson | 2 Comments
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What is Coming in ACT 5.5, and Should You Wait for It?
With the release of the Windows 7 beta , there has been a lot of speculation about an accompanying version of the Application Compatibility Toolkit . Because the release of a version of ACT so frequently accompanies the release of an OS (or a significant Read More...
Posted: Tuesday, February 17, 2009 2:16 PM by Chris Jackson | 12 Comments
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