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PC Guy > Mac Mother

While on vacation, there were many holiday moments that were highlighted by their streaks of geekdom. Such as my mother going into tears after seeing LOLCATs for the first time or me hooking up a router so my brother could play Xbox live (and now has a way higher Halo 3 rank in the two weeks I was there verses the months I’ve had the game).

But none compares to the Mac incident.

My mother loves to point out how she uses a Mac and not a PC when I’m around. Even though I work in Microsoft Office, I get asked why I didn’t add some feature to Windows Vista that Leopard has (not to mention the temporal difference in release dates).

None the less, it’s quote “easier to use”. So along comes the time when we need to burn a CD. After trying to get the free software that comes with my dad’s PC to work and failing, we decided to try the Mac.

The CD slides into the side of the screen and up pops a message about a blank CD and if we’d like to burn to it. A few clicks later and the CD is burning. “Well I’ll be!” I thought, “that was darn easy”. We leave the room for a while and come back to check if it’s done. “Operation Complete” it exclaims! I couldn’t see their expressions, but I’m sure there was a smug look of “Try that on for size, PC guy.”

Then comes 45 minutes of my parents trying to get the CD to eject from the drive being there’s no eject button on the side of the machine. Look in Finder, no CD drive, can’t find the icon on the desktop. Finally they manage to bring the burning software back up, but the Eject button is disabled. Some internet searches later points to the eject button on the keyboard. A quick press of this button that's been there the whole time and....nothing.

Reboot holding the eject button on the keyboard, reboot holding the mouse down, reboot doing both, do a dance to appease the Mac gods and then hit the eject button. Nothing comes out of the CD drive.

They leave the room, dejected and heartbroken that their so easy to use Mac has let them down.

I peek over and see a freshly burned CD-R laying on the desk next to the side of the Mac right below the vertical slit that is the CD drive. I walk out of the room and present the CD to shocked faces.

“How did you get it out?”

“Magic”

Posted: Monday, December 31, 2007 12:37 AM by Chris Becker
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Comments

Brandon Turner said:

That is a really sweet 'Mac Incident' story!

# December 30, 2007 10:59 PM

REB said:

A cute story of how trying to work the Mac in a "PC" way doesn't work.  As the Mac OS has always mounted CD and DVD disks as a desktop drive, the eject function has been "drag the disk image, (on the desktop), to the trash.  It works for all drives save the active system disk.  You can do the same thing when starting the burn process.  

It's surprising how such a basic concept, around for 20 years, escaped your mother.  I would expect that your "help" skewed people's thinking that disk burning would work more like it does on a PC.  I suspect your account missed the dragging of it's disk image to the trash which would account for the ejected disk.  Personally, I have always found this action to be "wierd"; but it's just an attempt to mimic a real life action that's not all that successful IMHO.

# December 31, 2007 9:46 AM

Sam said:

Funny story, but I'm somewhat surprised you didn't realize the dull nature of those slot-loading drives: sometimes they don't hold on to the ejected disc. It means the disc can fall on the desk or floor. Not a good design, IMHO.

Most, if not all, disc burning software on PC and Mac automatically eject the disc when done (or have an option to do so) I know when my iMac is done buring a disc when it's sticking out the side, but yes, sometimes the disc lands on the desk.

This is also a clear example that nobody, not even the tech illiterate, trusts the computer. The Mac was telling you, in its own subtle way, that was no disc in the drive. But yet you spent nearly an hour trying to eject the non-existant disc, thinking the Mac was at fault for refusing to eject. Obviously things would've been different if it was a tray-load drive where you can physically see whether a disc is loaded.

We have grown so accustomed to unreliable software (both PC and Mac) that we second guess everything. Not a good sign for the software industry (and I say that as a SW developer)

# January 3, 2008 5:16 PM

Mac Mother said:

Thank you Sam. I agree. I've grown gun-shy when anything does not work perfectly on my iMac G5. I assume its something I did or didn't do.

I have worked on a Mac for eight years now and have never had a disk skip out of the machine. I suppose there's always a first time. And it just so happened to be when a loyal fan of all things PC was in the house. (By the way, for complete accuracy here, Mr. PC's father, another expert PC user, was manning the Mac at the time.)

Macs are built with the user in mind. It is easy to use and navigate. And it makes light work for creatives.

Mac Mother

P.S. And those cats were darn cute!

# January 11, 2008 6:39 PM
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