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March 2007 - Posts

Community: Fostering the transfer of Knowledge

I just read Josh Ledgard's " Facilitate Knowledge Transfer in Online Communities " and had to share it with you. I'm often asked how products teams can best participate in their online communities. It would be simple to say "go talk to customers" and
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CRM SDK ver. 3.0.6 Released

Announcing an update to the Microsoft CRM 3.0 SDK! Download version 3.0.6 of the SDK to get new and updated sample code, topic enhancements, and bug fixes. Here are a few of the changes you’ll find in this version: Learn best practices for writing code
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Heads Up: Beta Testing of CRM v3.0 Update Roll-up

CRM Customers, Partners, and ISVs: The Microsoft CRM Sustained Engineering Team plans to release Update Roll-up 2, for all customers using Microsoft CRM v3.0. If you’ve already heard from me, you can ignore this blog post. For the rest of you, I’d like

FolderShare to the Rescue

Last week, my work laptop crashed on me, and refused to boot. Apart from logging a support request, I resumed my work from my desktop computer, continuing work on the document I had just been working on on my laptop. My loss would have be significant
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Exposure of Unlimited Training Benefits at Convergence 2007

The new online, unlimited training benefits available to customers enrolled in Business Ready Enhancement Plan or other customer service plans, and partners enrolled in a Partner Service Plan for Microsoft Dynamics received immense visibility at Convergence
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Custom HTML for CRM

Many CRM customers find very handy the use of IFrames to incorporate Web pages into CRM forms. However, each time a new piece of custom HTML/Javascipt code needs to be added to the main body of a CRM form a new web page needs to be created and properly

Feature Design @ CRM

Hi there, I’m one of the newer program managers (PM's) here on the Microsoft Dynamics CRM team, and this is my first post to the CRM team blog. I hope you enjoy it. Since the features I’ve been working aren’t publicly available yet, I thought I’d write
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Thank you CRM MVPs and Partners

The CRM team would like to thank the CRM MVPs , partners, and ISVs who participated in Convergence 2007 and the CRM MVPs who attended the Microsoft MVP Global Summit last week. We have 19 CRM MVPs now and even some of those who could not attend were able
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Viewing the Parent Account for CRM contacts synchronized to Outlook

A frequent request I see from customers is how to view the CRM Parent Account field on their contacts synchronized from CRM to Outlook. The data is there, but on a user-defined field and not the Company field. Instead of writing up my own directions on
Posted by crmblog | 1 Comments

And now, the MVP Global Summit

Phil and I flew back yesterday from Convergence 2007 to run the MVP Summit on Redmond campus today. I hear I missed a great concert at Experience Music Project (EMP) last night. Curt Spanburgh and I have shared an interest in jazz and blues performance.
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Converged!

I’m here with Ben Vollmer in the Community Lounge at the Convergence conference. After a day of back to back customer/partner meetings I’m pretty much ‘Converged’. Tomorrow is the SteveB keynote which I’m told will be spectacular. Unfortunately I’m on
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Live Blogging from Convergence

I’m ‘blogging live’ here from the Convergence Community Lounge with fellow CRM blogger extraordinaire Menno te Koppele You can find me near the ping pong table and the Xboxes. Convergence is the annual Microsoft Dynamics Customer/Partner conference. This
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Microsoft CRM 3.0 Bulk Import Wizard

You can use the Microsoft CRM 3.0 Bulk Import Wizard to import bulk data into default and custom attributes of system entities. But, if you want to import custom entities you need to write your own import tool. This article, and the sample code supplied

CRM 3.0 Service Provider Edition (SPLA) - Time Zone Data Updates and Update Time Zones Wizard

All non-English versions of the CRM 3.0 Time Zone Data Updates and Update Time Zones Wizard for Microsoft CRM 3.0 Service Provider Edition (aka SPE, SPLA) have been released to the Microsoft Download Center. The English version for SPLA was released on

How to reopen and make changes to a closed appointment

In another of our guest blog series, Jürgen Beck provides a developer's view demonstrating out customizable Microsoft Dynamics CRM 3.0 is. There are some good reasons why an appointment is read-only after closing it. But sometimes it could be necessary
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Microsoft Dynamics CRM and DST 2007 Changes

Daylight Savings Time (DST) this year is having a global impact on businesses and software users. DST starts three weeks early on March 11, 2007, and ends one week later on November 4, 2007, resulting in a new DST period that is approximately four weeks
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Convergence After Hours

As Convergence 2007 fast approaches, I took a look at my dance ticket and here are the publicly announced parties that most of the CRM team will be attending. Convergence Reception - Sunday, March 11 Embarcadero Park South, 6PM-10PM If you know of any
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Eating our own dog food

My name is Kenneth Stoner, I am a Software Design Engineer working for the Microsoft CRM Test Team. I have been testing software for Microsoft since 1999. When I am not testing software, I enjoy learning how to ride my 18 hand Belgian Palomino named Korey.
 
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