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Tuesday, May 22, 2007 8:34 AM

Date/Time Values in Microsoft Dynamics CRM

Inherent to its nature as a Relationship Management product, Microsoft Dynamics CRM manages the time for all resources of a business as an important part of the system. Managing time values in the CRM system appears to be simple, but in practice it is
Posted by crmblog | 3 Comments
Tuesday, March 13, 2007 6:21 PM

Converged!

I’m here with Ben Vollmer in the Community Lounge at the Convergence conference. After a day of back to back customer/partner meetings I’m pretty much ‘Converged’. Tomorrow is the SteveB keynote which I’m told will be spectacular. Unfortunately I’m on
Posted by crmblog | 0 Comments
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Monday, March 12, 2007 2:05 PM

Live Blogging from Convergence

I’m ‘blogging live’ here from the Convergence Community Lounge with fellow CRM blogger extraordinaire Menno te Koppele You can find me near the ping pong table and the Xboxes. Convergence is the annual Microsoft Dynamics Customer/Partner conference. This
Posted by crmblog | 0 Comments
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Monday, January 08, 2007 7:34 PM

Welcome Back!

Ilana Smith, the founder of the CRM team blog, has recently taken up a new role the Dynamics NAV team (based in København ). As she alluded to in her final post I will be taking over some of her duties in this space. The practice of blogging has been
Posted by crmblog | 1 Comments
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Friday, December 01, 2006 8:26 AM

Update Rollup 1 is available for Microsoft Dynamics CRM 3.0

The Microsoft CRM Sustained Engineering team has released Microsoft Dynamics CRM 3.0 Update Rollup 1 for Server and Sales for Outlook. This Update Rollup is significant in that it is the first publicly-available hotfix/update rollup for CRM 3.0. It makes
Posted by crmblog | 7 Comments
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Monday, November 20, 2006 8:29 AM

Microsoft CRM v3.0 Update Rollup 1 nearing Release

CRM Sustained Engineering has been working with more than sixty selected customers and partners during a highly effective pre-release testing program. We expect to send out a set of updated Pre-Release packages to the participants by Tuesday, November
Posted by crmblog | 5 Comments
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Friday, November 10, 2006 7:22 AM

Ensuring Quality: Scenario Based Testing

This morning I spent about an hour with one of our partners and their customer discussing how we ensure quality in the design and development of Microsoft Dynamics CRM. The request for my input was not surprising (nor unusual) given the highly customizable
Posted by crmblog | 0 Comments
Thursday, November 02, 2006 3:33 PM

Using Storyboard Prototypes In Your Design Process

Today, I’d like to share a few notes on a processes we’re using when designing UI features on the CRM team. I’ll also point you to a great toolkit that can help you design and create lightweight UI prototypes of CRM solutions. One of the design techniques
Posted by crmblog | 2 Comments
Wednesday, November 01, 2006 7:55 AM

CRM Team Blog celebrates Six Months!

Like our new look? It's thanks to Aaron Elder from Invoke Systems . It's a little poetic to have someone who guided the look of our product for so long make our blog look pretty too. I think of our change as a new party dress. Six months ago today, we
Posted by crmblog | 6 Comments
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Friday, September 29, 2006 10:27 AM

Customer service goes “next-gen” with Microsoft CRM

Recently I had the opportunity to work with a customer who was looking to develop what they were referring to as “next-generation” customer service. A long-time user of Clarify, this customer was looking to break from the mold of having application screens
Posted by crmblog | 2 Comments
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Tuesday, September 26, 2006 8:04 AM

Microsoft Dynamics CRM 3.0 Recognized by Top Industry Influencers

Microsoft CRM and Brad Wilson named winners of CRM Magazine’s 2006 CRM Market Awards as independent research firm’s report analyzes the product. REDMOND, Wash. — Sept. 19, 2006 — Microsoft Corp. today announced that Microsoft Dynamics™ CRM 3.0 has won
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Monday, September 11, 2006 6:28 PM

Code snippet for creating a SharePoint document library

Whenever I talk to people about Windows SharePoint Services and Microsoft Dynamics CRM everyone wants to know how to create document libraries and integrate the library into the Microsoft CRM forms. In previous posts I have shown how to use Iframes to
Posted by crmblog | 3 Comments
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Wednesday, August 30, 2006 11:11 AM

Microsoft Dynamics CRM 3.0 with Office 2007, Windows Vista and Exchange 2007

Office 2007 and Windows Vista With the pending releases of Office and Windows products, a new level of productivity tools and a new generation of operation system will be available to our customers. By releasing a compatibility update for Microsoft Dynamics
Posted by crmblog | 20 Comments
Tuesday, August 29, 2006 4:32 PM

Open Position: CRM ISV Technical Evangelist

I was bugging Charlie Wood about writing a blog post and he mentioned that they're hiring in his team for an ISV Technical Evangelist. Charlie describes the job best: " This is a great role (for the right person) - we work with ISVs to bring to market
Posted by crmblog | 0 Comments
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Monday, August 28, 2006 3:41 PM

CRM Code Names - A Brief History

As most regular readers of the CRM Team Blog know, the next major version of the Dynamics CRM product is codenamed "Titan". We on the team have all gotten used to the "Titan" moniker now, but it wasn't the original codename for this project: long before
Posted by crmblog | 2 Comments
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